Sustainment Technician 1 - Entry-Level Residential & Commercial Solar O&M

Job Summary

The Sustainment Technician 1 is a field-based, hands-on role responsible for supporting the maintenance, inspection, and basic service of residential and commercial solar photovoltaic (PV) systems. This entry-level position works under the guidance of experienced technicians and Service Manager to ensure system performance, safety, and reliability.

This role is ideal for individuals with prior solar experience who are looking to grow their technical skills and build a long-term career in the renewable energy industry. Structured training, mentorship, and a clear advancement path are provided.

Work schedules may vary based on service demand, travel requirements, weather conditions, and project needs. Overtime may be required and is compensated in accordance with applicable laws. Operation of a company vehicle may be required – must have a clean Motor Vehicle Record (MVR).

Key Responsibilities

• Assist with service, maintenance, troubleshooting, and repair of residential and commercial solar PV systems
• Support routine O&M inspections on roof-mounted, ground-mounted, and carport systems
• Identify and report system performance issues to senior technicians and Service Manager
• Safely access and work on roofs and elevated structures following all safety protocols
• Travel to customer sites regionally (including Illinois, Wisconsin, Missouri, and Nebraska)
• Provide professional and courteous communication during customer interactions
• Complete service documentation, job notes, and updates using company systems
• Support senior technicians in diagnosing and resolving system issues
• Participate in ongoing safety, technical, and manufacturer training
• Assist with maintaining tools, equipment, and service materials
• Follow all company policies, safety standards, and regulatory requirements

Qualifications

Education

• High school diploma or equivalent required
• Technical or trade training in electrical, construction, or related field is a plus

Experience

• Prior solar experience required- Exposure to solar, electrical, roofing, or construction environments
• Familiarity with residential and commercial job sites, including tall roofs and steep roof pitches
• Basic understanding of construction, electrical systems, or hand tools preferred
• OSHA 10 certification preferred (or ability to obtain within required timeframe)
• Ability and willingness to travel regionally
• Familiarity with basic electrical concepts and tools
• Experience with SolarEdge, Enphase, Tesla, CPS, Fronius, SMA, and similar equipment manufacturers
• Valid driver’s license with clean MVR

Skills & Abilities

• Strong willingness to learn and develop technical skills
• Ability to follow instructions, procedures, and safety protocols
• Mechanical aptitude and comfort working with tools
• Ability to work safely at heights with proper training and equipment
• Strong communication and customer service skills
• Ability to work both independently and as part of a team
• Basic comfort using mobile devices or apps for documentation
• Physical ability to lift up to 60 lbs. and perform manual labor
• Ability to work outdoors in varying weather conditions

What We Offer

• Structured training and hands-on mentorship
• Clear career advancement path (Tech I → II → III)
• Opportunities to gain certifications and manufacturer training
• Work in a growing renewable energy industry
• Safety-focused work environment
• 401k with Company Match
• Life Insurance - Paid for by Company
• Medical, Dental, Vision
• Sick Time, PTO, 6 Paid Holidays
• Cell Phone Reimbursement- must have working mobile device

Career Growth & Progression

We are committed to developing our technicians and providing a clear path for advancement:

Technician I (Entry-Level)

• Focus on learning systems, safety, and basic service tasks
• Work under supervision while building hands-on experience

Technician II (Intermediate)

• Progress to independently performing inspections, troubleshooting, and repairs
• Take ownership of service calls and customer communication
• Begin mentoring newer technicians

Technician III (Senior / Lead)

• Lead complex troubleshooting and service work across residential and commercial systems
• Serve as a technical expert and mentor
• Support team leadership, quality control, and process improvement

Advancement is based on demonstrated technical ability, safety performance, quality of work, and readiness to take on increased responsibility.

Salary : $24 - $28