What are the responsibilities and job description for the Security Guard / Manager (Hybrid) position at A2A Security?
Senior Security & Operations Coordinator — Hybrid (Field Operations)
Location: Manhattan, New York, NY (Hybrid)
Pay: $21.00/hour
Schedule: Full-Time | Flexible days/evenings/weekends
Work Arrangement (Hybrid):
- ~70% Field: On-site at client locations across Manhattan (three-floor venues, retail, lobbies, events).
- ~30% Operations: Scheduling, coordination, reports, and follow-ups completed hybrid (mix of on-site office time and limited remote/admin blocks).
Role Summary
A2A Security Agency Inc. is hiring a coordinator who can lead in the field while also running ops behind the scenes. You’ll cover posts when needed, supervise guard performance, own parts of the weekly schedule, and act as a direct liaison with clients and NYC-based management.
Key ResponsibilitiesField (On-Site) — ~70%
- Maintain a polished security presence; perform patrols and access control.
- Respond to incidents, de-escalate issues, and coordinate with site teams.
- File accurate incident/activity reports in our mobile app before end of shift.
Operations (Hybrid Admin) — ~30%
- Build and adjust weekly schedules to ensure 100% coverage across accounts.
- Assist onboarding, training refreshers, and performance check-ins.
- Communicate updates to clients and management; document escalations.
- Use company systems for dispatch, timekeeping, and shift communications.
Requirements
- Active New York State Security Guard License (required).
- 5 years security experience, including lead/supervisor/coordinator duties.
- Strong communicator; organized and reliable under pressure.
- Comfortable with smartphones, scheduling tools, and digital reporting.
- Flexible availability (nights/weekends); valid driver’s license preferred.
- Able to stand/patrol for extended periods.
What We Offer
- Starting pay: $21.00/hour.
- Clear growth path to Operations Manager or Area Supervisor.
- Real leadership scope—both in the field and in operations.
- Close collaboration with an NYC-based management team.
How to Apply
Send your resume and proof of active NYS Guard License to be considered.
Learn more about our NYC operations at https://a2asecurity.com/us/locations/new-york-city.
Job Types: Full-time, Part-time
Pay: $21.00 per hour
Expected hours: 20 – 40 per week
Application Question(s):
- What is your approximate height and weight?
- What is your availability for shifts?
Experience:
- Security: 3 years (Required)
- Supervisor: 1 year (Required)
License/Certification:
- NYS Security Guard License (Required)
Work Location: In person
Salary : $21