What are the responsibilities and job description for the Case Manager position at A2 Home Care?
Interview location: Ann Arbor SPARK building (SPARK East Innovation Center), 215 W Michigan Ave, Ypsilanti, MI.
Look for the Innovation Center sign. Photo of the building: https://files.catbox.moe/tya17w.jpg
We are seeking a Case Manager to manage clients, schedule the employees who provide their care, and keep every visit covered. You will schedule caregivers, arrange backups, and step in to do the care when there is no backup or in an emergency.
This role manages clients, builds the employee schedule, lines up backup coverage, and provides the care directly when a backup is not available or an emergency comes up.
Key Responsibilities
- Manage clients and the care they receive.
- Schedule employees for client visits.
- Schedule backup caregivers when a scheduled employee cannot work.
- Step in and provide the care yourself when there is no backup or in an emergency.
- Handle call-outs, cancellations, and last-minute schedule changes.
- Communicate schedule changes to clients and employees.
- Confirm that every client visit has a caregiver assigned.
- Keep client and schedule records accurate and confidential.
Qualifications
- High school diploma or equivalent required.
- Experience in home care, caregiving, scheduling employees, or managing clients preferred.
- Able and willing to provide hands-on care when there is no backup or in an emergency.
- Strong organizational and time-management skills.
- Clear communication with clients and employees.
- Able to manage multiple clients, employee schedules, and last-minute changes.
- Comfortable working with confidential client information.
- Dependable when coverage falls through or an emergency comes up.
- Comfortable with computers, email, and scheduling tools.
Job Type: Part-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $25 - $30