Senior Manager, Information Technology

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Powered by

• Platform
  
  

Platform

DEEPFAKE DETECTION

Pindrop® Pulse for Meetings

Minimize the risk from deepfakes in virtual meetings, while giving teams the confidence to collaborate securely.

Pindrop® Pulse for Contact Centers

Enable your contact center agents to identify synthetic voices, providing critical security to customer calls.

FRAUD DETECTION

Pindrop® Protect

Reduce fraud and better protect customer accounts with near real-time fraud risk assessments.

Fraud Assist

Resolve more cases in less time using the first AI agent for phone fraud investigations.

CUSTOMER AUTHENTICATION

Pindrop® Passport

Reduce operational costs and lower average handle time with hassle-free, multifactor authentication.

VeriCall® Technology

Assess call risk without interrupting the agent or customer experience.

Guide

Industry Briefing: The Six High-Cost AI Attacks

May 27, 2026

28 minutes read time

• Solutions
  
  

Solutions

Our solutions meet the voice security needs of contact centers in various industries, taking a comprehensive approach to fraud detection, deepfake detection, and authentication.

BY NEED

Deepfake Detection

Spot synthetic speech early and reduce the impact of AI-driven deception.

Meeting Security

Catch deepfakes in virtual meetings before they turn into costly damage

Multifactor Authentication

Enable secure access through voice, device, and behavioral signal checks.

IVR Fraud

Uncover probing activity inside IVRs and help reduce downstream fraud.

IVR Containment

Keep high-risk calls in the IVR and ease pressure on live agent teams.

Voice Analysis

Surface risk indicators from live and post-call voice interactions.

Fraud Detection

Limit fraud exposure using layered risk, behavior, and call signal analysis.

BY INDUSTRY

Banking Finance

Reduce fraud across IVR, agents, and self-service.

Insurance

Support secure claims, policy workflows, and customer conversations.

Healthcare

Detect spoofing and protect access to patient services.

Retail

Block refund abuse, loyalty fraud, and account misuse.

Case Studies

90% Drop in Fraud and a Smoother CX: How HealthEquity Did It

February 23, 2026

8 minutes read time

• Partners
  
  

Partners

Combat security threats with industry-leading deepfake and fraud detection—directly integrated in your current contact center technology and virtual meeting platforms.

LEARN MORE

Zoom

Equip live deepfake analysis of participants in Zoom’s comprehensive video conferencing platform.

Cisco

Defend interactions against fraud and deepfakes in both contact centers and virtual meetings.

Verizon

Leverage Verizon media forking to authenticate inbound calls securely.

Five9

Help detect fraud and support authentication inside your Five9 contact center.

Amazon

Add voice risk scoring inside Amazon Connect calls with Pindrop.

Google Cloud

Bring voice fraud detection and authentication to your GCP workflows.

Genesys

Embed real-time voice checks into Genesys Cloud CX flows.

NiCE

Enable real-time fraud detection and customer authentication across your NiCE contact center.

BT Group

Strengthen your organisation with robust security against AI-powered threats.

Technology Partners

Explore platforms that support Pindrop voice security integrations.

Articles

Enhanced Pindrop Integrations Simplify Migration from Amazon Connect Voice ID

June 4, 2025

3 minutes read time

• Research Insights
  
  

Research Insights

Track how Pindrop is shaping the future of voice security as AI, deepfakes, and synthetic speech evolve.

Learn More

BY TYPE

Articles

Uncover sharp perspectives from the team that flagged deepfake voice threats before they went mainstream.

Webinars

Join live and on-demand sessions led by industry experts shaping the future of voice security.

Reports

Explore original data and industry-first insights on how AI is transforming voice fraud—and how to stop it.

Guides

Follow trusted frameworks from the leaders in securing voice channels at scale.

BY TRENDING TOPIC

Agentic AI in Action

When autonomous systems impersonate, deceive, and defraud

Deepfake Manipulation

The use of synthetic voices to exploit trust and identity

Virtual Meetings Risk

What happens when fake participants enter real conversations

New Fraud Behaviors

Techniques fraudsters are using to evade detection and exploit systems

TRENDING

How Fraud Assist Brought AI Efficiency to FNBO’s Fraud Case Investigation

90% Drop in Fraud and a Smoother CX: How HealthEquity Did It

One Year Later: Michigan State University Federal Credit Union Minimizes Fraud Exposure by Millions

VIEW ALL CASE STUDIES

• Company
  
  

Company

In a digital world where human and machine converge, Pindrop provides the tools to answer one critical question: Who’s really on the other end?

Learn More

About Us

We provide the tools to answer one critical question: Who’s really on the other end?

Newsroom

Company announcements, media coverage, and the latest from Pindrop in the press.

Leadership

Meet the visionaries driving Pindrop’s mission to secure voice interactions worldwide.

Careers

Together, we can redefine the possibilities of voice authentication for a safer and more connected world.

Customer Support

Learn about our dedicated expertise to deliver enhanced protection and seamless performance.

Contact Us

Reach out with media inquiries, partnership opportunities, or general questions.

Trust Center

View our security, compliance, and audit documentation.

In the news

Pindrop Expands AI-Powered Deepfake Detection to Healthcare

February 26, 2026

1 minute read time

• Talk to a Real Human
  
  

Senior Manager, Information Technology

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PLATFORM

• DEEPFAKE DETECTION
• Pindrop® Pulse for Meetings
• Pindrop Pulse for Contact Centers
• FRAUD DETECTION
• Pindrop® Protect
• CONTACT CENTERS
• Pindrop® Passport
• VeriCall® Technology
• CAPABILITIES
• Voice
• Device
• Behavior
• Risk
• Liveness
  
  

SOLUTIONS

• BY NEED
• Deepfake Detection
• Deepfakes in Meetings
• Multifactor Authentication
• IVR Fraud
• IVR Containment
• Voice Analysis
• Fraud Detection
• BY INDUSTRY
• Banking & Finance
• Insurance
• Retail
• Healthcare
  
  

PARTNERS

• CALL CENTER
• Google Cloud
• Amazon Connect
• Verizon
• Genesys
• Five9
• BT Group
• DEEPFAKE
• Webex
• Zoom
  
  

Company

• COMPANY
• About Us
• Leadership
• Newsroom
• Careers
• Customer Support
• Glossary
• LEGAL
• Privacy
• Terms of Use
• Statement on Modern Slavery
• Pulse Deepfake Warranty
  
  

UNITED STATES

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Also of Interest

• Enhance Meeting Security with Voice Intelligence
• How to Reduce Voice Fraud Detection
• Real-Time Deepfake Detection in Meetings