What are the responsibilities and job description for the Full Time Office Assistant position at A1 Septic Service & Excavating?
Full-Time Office Assistant
A-1 Septic & Excavating is looking for a dependable, hardworking, and organized Full-Time Office Assistant to join our team. We need someone who is reliable, trustworthy, and a quick learner who enjoys helping customers while keeping daily office tasks organized. This position works closely with the Office Manager to support the day-to-day operations of our busy septic and excavation business.
Responsibilities
- Answer incoming phone calls and assist customers with questions about our services.
- Schedule septic service calls, inspections, and excavation jobs.
- Create customer invoices and process payments using QuickBooks.
- Enter customer information and maintain accurate records.
- Contact customers regarding outstanding invoices and collect payments in a professional manner.
- Submit and maintain Indiana 811 utility locate requests for excavation jobs, ensuring tickets remain active and up to date until the job is completed.
- Assist with creating and organizing daily schedules.
- Read maps and help route jobs efficiently.
- File and organize fuel tickets, dump tickets, receipts, and other office paperwork.
- Track and log vehicle and equipment maintenance records.
- Complete other administrative tasks as assigned by the Office Manager.
Qualifications
- Experience using QuickBooks is required.
- Strong problem-solving skills and the ability to work independently.
- Strong computer skills and the ability to learn new software quickly.
- Excellent communication and customer service skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Ability to read maps and understand routing and scheduling.
- General knowledge of septic systems is preferred (or a willingness to learn).
- Honest, dependable, punctual, and trustworthy.
We’re Looking For Someone Who…
- Is motivated and takes initiative.
- Can stay organized while managing multiple responsibilities.
- Arrives on time and is dependable every day.
- Is comfortable speaking with customers over the phone.
- Has a positive attitude and works well with others.
- Is willing to learn and grow with our company.
If you’re looking for a long-term position with a locally owned company where your work matters every day, we’d love to hear from you!
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20