Returns Processor

About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good. About the role This is a full-time position that performs a broad spectrum of duties to support our efforts in providing an outstanding customer experience, maintain highly efficient operational productivity and company profitability by processing customer orders. Applicants will find that we work within a fast-paced environment, where continuous improvement, growth, and safety are at the top of our priority list. Learning and cross-training is encouraged throughout the Fulfillment Center. Our employees work in a top-tier, climate-controlled, fully automated facility. Full-time employees also get to enjoy a flexible work schedule that isn’t offered anywhere else! The impact you can have This position performs a broad range of functions that have a direct impact on the end customer experience. Day-to-day tasks include processing returns Associates are required to report to work as scheduled and work required overtime, as necessary. Associates would be required to follow a Standard Operating Procedure (SOP) and ensure that work is performed in accordance with the SOP’s that are in place within each department. Work will be performed in accordance with labor management standards applicable to the specific job assignment. Associates will be expected to adhere to Fulfillment Center work rules, as well as HR and Loss Prevention policies and procedures. Train to be cross functional in other rolls You’ll bring to the role Must be able to meet physical demands that include frequent and extended periods of lifting, pushing/pulling up to 50lbs, standing, walking, bending, kneeling, and reaching overhead. Work with a safety-first mindset, being mindful of not only your safety but of your co-worker’s safety as well. Must have basic reading, writing, and math skills. Ability to understand RFID technology. Must be able to carry out verbal and/or written instructions. Basic Computer Skills is a must Benefits at KnitWell Group Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in store and online) Support for your individual development plus career mobility within our family of brands A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities* Medical, dental, vision insurance & 401(K) retirement* Employee Assistance Program (EAP) Time off – paid time off & holidays* Onsite Café Onsite fitness center *Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. This position works on-site at our Greencastle, Indiana location. . Location: DC-Greencastle IN-ascena, IN 46135 Position Type: Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation. KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good. To reduce potential fraud, we remind all applicants: • It won’t cost you money to apply for a job with us. Our brands will never ask for money – that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us. • We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages. • Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers). • Watch closely for email addresses with misspelled or “spoofed” company names in communications during the interview process. Examples of suspicious addresses include “Info@company.net” instead of “Info@company.com,” and misspelled company names like “Info@companie.com” or “Info@compaany.com.” • If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site). • If you have any questions or are not sure if you’ve applied to our Brands, please reach out to myHRSupport@AscenaRetail.com to confirm. • If you believe you may be a victim of a scam, please contact your local law enforcement.