What are the responsibilities and job description for the Team Member position at A&W of Algoma?
Contributes to A&W® success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.
Requirements/Responsibilities Summary of Key Responsibilities for a Team Member (include but are not limited to the following):
- Makes decisions based on a guest-comes-first attitude.
- Provides quality food and beverages consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guides for all products.
- Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
- Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.
- Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
- Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
- Supports company sales events and promotions. Offers additional menu items to guests. Remains up-to-date with product knowledge and company communications.
- Ensures the safety of guests and Team Members by following A&W® policies and procedures, including those for cash handling and safety and security.
- Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks.
- Respects management’s authority and completes other duties as assigned.
Summary of Qualifications:
- No experience necessary
Required Knowledge, Skills, and Abilities:
- Strong interpersonal skills
- Effectively communicate, orally and in writing with Team Members and guests
- Learn new concepts and procedures quickly
- Work in a team environment
- Develop and maintain effective working relationships with Team Members
Physical Requirements:
- Able to lift up to 40 pounds.
- Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: Up to $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Algoma, WI 54201 (Required)
Work Location: In person
Salary : $13