What are the responsibilities and job description for the Technician II position at A/VX, Inc.?
General Responsibilities:
Audio Video Extremes (A/VX)'s Technicians will be responsible for installing and troubleshooting commercial and residential audio, video and security systems. The ideal candidate will be tech-savvy with strong communication and collaboration skills.
Duties & Responsibilities
- Install commercial and residential audio, video, home automation and security systems using industry standards & best practices.
- Maintain timely communication with the Install Manager and/or sales and management staff to optimize project planning, execution, and completion to ensure customer satisfaction
- Assist in verifying product inventory accuracy by reviewing checklists to ensure all items are in the vehicle before departing for the jobsite
- Properly document inventory used on jobsite and any excess inventory
- Ensure that both customer and company expectations are met promptly
- Ensure proper documentation in Systems (iPoint/OVRC)
- Keep up-to-date with the latest advancements in Technology
- Ensure all installations comply with safety standards and regulations
- All other duties as assigned
Desired Skills
- Excellent communication and customer service skills
- Knowledge of several types of commercial and residential audio, video and security systems
- Ability to read and interpret technical diagrams and manuals
- Strong troubleshooting and problem-solving skills
- Proficiency in working collaboratively within a team, maintaining professionalism and respect
- Familiarity with safety protocols and regulations
- Attention to detail
Qualifications
Required Education: High School Diploma or equivalent
Experience: 2 year of prior experience in audio, video, security systems, or related fields.
Candidates with practical construction experience and/or experience with Control4 programming is a plus.
Must be able to lift and carry items weighing up to 50-75 pounds regularly, move safely over uneven terrain, and climb ladders while carrying up to 40 pounds. The role requires standing, walking, bending, crouching, stooping, stretching, and reaching for extended periods.
Driver's Licenses Required
Position Type: Full-time, non-exempt
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person