Medical Records / Release of Information Clerk

Hello

We are seeking a detail-oriented Release of Information Clerk / Medical Records Specialist to support medical records operations in a healthcare environment. The ideal candidate will have strong computer skills, excellent attention to detail, and the ability to review medical records, maintain confidentiality, process billing-related tasks, and manage electronic health record requests.

Release of Information Clerk / Medical Records Specialist

Location: Colorado Springs, CO

Job Type: Full-Time

Key Responsibilities

• Review, analyze, and code medical records to identify inaccurate entries, missing information, and documentation discrepancies.
• Verify the accuracy and completeness of patient records, including diagnoses, injuries, diseases, and medical or surgical procedures.
• Identify documentation errors and coordinate with physicians and appropriate staff to obtain clarification or corrections.
• Initiate billing procedures upon completion of medical record requests.
• Post charges and forward billing statements to the appropriate accounting personnel.
• Maintain strict confidentiality of patient information and comply with applicable privacy requirements.
• Perform order and denial management tasks using Health Information Management (HIM) workflows.
• Review the HIM refusal inbox in the DoD electronic health record system and forward rejected or denied requests to the appropriate provider for correction.
• Maintain accurate documentation and meet established productivity standards.
• Type and process at least 1,200 lines per day.

Minimum Qualifications

• Basic computer skills and proficiency in data entry.
• Ability to type or process 1,200 lines per day.
• Ability to read, write, speak, and understand English effectively.
• Strong attention to detail and the ability to identify errors or omissions in medical records.
• Excellent organizational and communication skills.
• Ability to handle confidential patient information professionally.

Preferred Qualifications

• Previous experience in medical records, Release of Information (ROI), or Health Information Management (HIM).
• Familiarity with electronic health records (EHR/EMR), particularly DoD systems.
• Experience with medical billing, coding, documentation review, or denial management.
• Experience working in a hospital or similar healthcare environment.

Compensation and Benefits

• Excellent salary and benefits package.
• Opportunity to contribute to essential healthcare administrative operations.
• Professional work environment.