What are the responsibilities and job description for the Bilingual Multi-Store Manager – Boost Mobile | Gastonia, NC position at A TO Z CELLULAR-Boost Mobile?
Boost Mobile is seeking a dynamic Multi-Store Manager to oversee sales and operations across three locations in Gastonia, NC. If you are a motivated leader with a passion for driving business success, fostering vibrant store cultures, and developing high-performing teams, this is the opportunity for you. You will lead by example, ensuring every sales representative delivers exceptional customer experiences while meeting performance, compliance, and sales goals.
RESPONSIBILITIES:
- Lead, inspire, and manage all aspects of store operations, including staffing, scheduling, and marketing.
- Demonstrate high energy and strong decision-making skills to build sales momentum and lead by example.
- Inspire, train, and enforce compliance.
- Recruit, develop, coach, and retain top-performing employees
- Actively supervise and mentor sales reps ensuring alignment with district goals.
- Plan, delegate, and communicate key responsibilities to maintain smooth store operations.
- Drive sales growth and operational excellence through new initiatives and best practices.
- Collaborate with district leadership to apply entrepreneurial strategies that drive store success.
- Maintain accountability for recruitment, training, marketing, loss prevention, and store profitability.
- Resolve customer issues to enhance the Boost Mobile experience.
- Maintain high standards of merchandising, displays, and store appearance & Cleanliness.
- Provide sales reps regular, clear communication of objectives, priorities, and performance expectations.
- Evaluate training effectiveness and provide timely performance feedback.
- Oversee inventory management through daily and monthly audits.
- Create and maintain store schedules at or under labor budget.
- Perform other duties and special projects as assigned by business management.
WHAT YOU WILL GET:
- Competitive salary
- Performance incentive bonus
- Phone service discount
- Opportunities for career growth and professional development
QUALIFICATIONS:
- High School Diploma/GED required Bachelor's degree preferred
- 2-3 years of management experience in retail sales/ Wireless preferred
- Strong leadership, organizational, and coaching skills.
- Previous store management experience in retail or wireless preferred.
- Bilingual (English/Spanish) is preferred.
- Passion for customer satisfaction and delivering outstanding experiences
- Team player mentality with a drive to succeed in a fast-paced sales environment
- Must be able to move and/or lift up to 25 pounds.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- At least 18 years of age
- Legally authorized to work in the United States
Ready to make an impact? Join us and be part of something extraordinary at A to Z Cellular.
Job Type: Full-time
Pay: Up to $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Multi- store management: 1 year (Required)
- Management: 2 years (Required)
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Gastonia, NC 28054 (Required)
Work Location: In person
Salary : $50,000