What are the responsibilities and job description for the Electrical Residential Service Manager position at A Star Heat and Air, Inc.?
Astar is looking for an extremely highly motivated Electrical Residential Service Manager to join our team and help take it to the next level. We offer a competitive compensation package and a full range of benefits including free medical benefits, dental, vision, 401(k) Matching 6%, and paid time off.
The Electrical Residential Service Manager is responsible for scheduling and supervision of technicians to effectively provide residential electrical service, repair, and installation for customers. In addition, this position will oversee logistics, provide technical support, planning and management of service center operations including dispatch, customer service and quality assurance.
Essential Duties and Responsibilities:
- Manage / lead the field service team of electricians
- Manage productivity including daily call averages
- Manage jobs and quality of workmanship
- Ensure customer satisfaction with quality of work we perform
- Reviews project estimates and verifies accuracy of entry into job cost system as well as accuracy of initial estimate
Qualifications:
- 6 years’ experience in electrical service
- Residential Electrical Service Management experience of 2 years
- Valid electrician’s Journeyman or Master license
- High school diploma/GED
- Service Titan experience is a plus
- Self-starter, reliable, flexibility with hours
- Excellent organization skills
- Firm knowledge of how jobs are estimated/job costed.
- Strong customer service skills
- Understanding of the current regulations/code within the field
- Strong knowledge in the areas
- Good written and oral communications skills and polished presentation skills
- Maintain a valid driver’s license and acceptable driving record
Physical Demands:
- Regularly required sitting and standing for several hours at a time
- Ability to work more than 40 hours per work week and up to 10 hours per day
Working Environment:
- Work both indoors and outdoors
Salary:
Depends on experience
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Residential Electrical Service Management: 2 years (Required)
- electrical service : 6 years (Required)
License/Certification:
- electrical Journeyman/Master license (Required)
Work Location: In person
Salary : $65,000 - $100,000