FOH Management Team

Job Summary
We are seeking a dynamic and experienced FOH Management Team member to oversee daily restaurant operations, ensure exceptional customer service, and lead a team of hospitality professionals. The ideal candidate will possess strong leadership skills, extensive food service management experience, and a passion for delivering memorable dining experiences in a fast-paced environment. This role is integral to maintaining high standards of food quality, safety, and guest satisfaction while managing staff and operational procedures efficiently.

Duties

• Lead and supervise front-of-house staff, including hiring, training, and evaluating team members to ensure excellent service delivery.
• Oversee daily restaurant operations, including shift management, customer service, and ensuring adherence to food safety standards.
• Manage food preparation processes, ensuring quality control and consistency across all menu items.
• Handle POS transactions using systems such as Aloha POS and Micros POS, including cash handling and reconciliation.
• Maintain inventory control by monitoring stock levels, placing orders, and minimizing waste.
• Ensure proper food handling and safety protocols are followed in compliance with health regulations.
• Coordinate with kitchen management to ensure smooth communication between front and back of house.
• Conduct staff training sessions on customer service excellence, food safety, and operational procedures.
• Assist in budgeting, cost control, and overall restaurant management to meet business goals.
• Support catering, banquet events, bar operations, or hotel services as needed to enhance guest experience.

Skills

• Proven leadership in restaurant or hospitality management with supervising experience.
• Strong knowledge of food industry standards including food preparation, food safety, and kitchen management.
• Experience with POS systems such as Aloha POS and Micros POS; cash handling expertise required.
• Excellent customer service skills with the ability to manage guest relations professionally.
• Ability to train staff effectively in food handling, service techniques, and safety protocols.
• Familiarity with inventory control, budgeting, and food production processes.
• Experience in casual dining, fine dining, catering or banquet settings is highly desirable.
• Strong organizational skills with the ability to manage multiple priorities during shift management.
• Knowledge of culinary techniques or kitchen experience is a plus for understanding food preparation standards.
• Leadership qualities including team management, training & development skills, and problem-solving abilities. This position offers an exciting opportunity for experienced hospitality professionals committed to delivering exceptional dining experiences while leading a motivated team in a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $22,000.00 - $26,000.00 per year

Benefits:

• Employee discount
• Paid training

Work Location: In person

Salary : $22,000 - $26,000