What are the responsibilities and job description for the Front Desk Coordinator (Dental Office) position at A Smile 4 U?
We're Growing! Join Our Team at A Smile 4U
We're excited to welcome a positive, friendly, and motivated full-time Front Desk Coordinator to our growing team in Decatur, GA!
A Smile 4U is a privately owned dental practice with locations in Cartersville, Decatur, East Point, Dalton, and Hiram. We offer a wide range of specialties under one roof-including general dentistry, pediatric dentistry, and oral surgery-using advanced, state-of-the-art equipment and scheduling technology. We proudly serve both pediatric and adult patients, and we're committed to creating a welcoming environment and delivering an outstanding, memorable experience for every patient.
Schedule
Monday-Friday | 7:45 AM - 5:00 PM
Key Responsibilities
- Check in patients, collect balances/co-pays, and update patient charts as needed
- Check out patients and schedule follow-up appointments
- Discuss treatment plans with patients
- Answer and respond to phone calls professionally
- Review daily schedule and confirm upcoming appointments
- Assist with recall lists (Hygiene, Orthodontics), missed/cancelled appointments, and treatment plan follow-ups
- Ensure orthodontic patients are on a 3-month prophy jet recall
- Maintain service and clinic logs daily
- Support insurance verification when requested
- Monitor and manage front office supply inventory
Qualifications
- Technical or college diploma
- Experience in a dental office
- Strong interpersonal and communication skills
- Customer service oriented
- Reliable and collaborative team player
Benefits
- Full-time team members qualify for Medical, Dental, and Optical Insurance after 90 days
- Unique opportunity to work in a multi-specialty practice
- Paid Time Off (PTO) and Paid Holidays
- Opportunities for Professional Growth
Dental experience required
Pay is based on experience