What are the responsibilities and job description for the Sales Associate - Banner's Hallmark Christiansburg, VA position at A & S Inc?
The Sales Associate should enjoy meeting others, love working as a team and collaborating.
The Sales Associate should be able to optimize the shopping experience through knowledge and attentive customer service to continually increase sales and productivity.
The Sales Associates primary duties are, but not limited to:
- Drive Results: Assist in driving revenue by providing exceptional customer experience while balancing tasks. Understand company and store goals
- Customer Service and Product Knowledge: Proactively engages customers and assists in fulfilling their needs by building relationships and sharing product knowledge.
- Operational Excellence: Ensure that both the selling floor and backroom are clean, neat and orderly every day. Participates in processing of shipments, replenishment of the selling floor and additional tasks.
- Merchandising: The SA will assist in executing company guidelines to make effective merchandising decisions and hold store to standard.
To achieve the responsibilities above, the Sales Associate must be skilled in the following competencies:
1. Ensures Accountability: Holding self and others accountable to meet commitments.
2. Communicates Effectively: Utilize different modes of communication to convey a clear understanding of the needs of different audiences.
3. Customer Focus: Identifies opportunities and builds solutions that meet customer expectation. Establishes and builds lasting customer relationships.
4. Business Insight: Applies knowledge of business and current market trends to advance the organization’s goals. Effectively utilizes knowledge of sales drivers, strategies and tactics played out in the marketplace.
5. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
6. Manages Complexity: Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
7. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
8. Nimble Learning: Actively learn through experimentation and tackling new problems using successes and failure as learnings.
Resourcefulness: Securing and deploying resources effectively and efficiently.
10. Instills Trust: Gaining the confidence and trust of others through honestly, integrity, and authenticity.
11. Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Qualifications
- High School diploma or equivalent
- Ability to work a flexible schedule; including, but not limited to, holidays, evenings, and weekends.
- Must be proficient in all duties and competencies listed above.