What are the responsibilities and job description for the Powersports Service & Parts Advisor position at A+ Power Sports & Trailer Sales, LLC?
A Power Sports is the place for you. Made up by riders for riders, A Power Sports is a Family Owned & Operated Dealership of 30 years. Defining and leading the standard and future of the powersports retail experience. Our team spends their days fulfilling powersports dreams. We pride ourselves on creating a fast-paced, fun and team-oriented work environment that makes each day a new adventure. Are you ready to roll on the throttle and join us?
A Service & Parts Advisor is responsible for assisting customers with their vehicle repair needs. They manage the relationship between the customer and service department. Relaying the customers' repair needs onto paper for the technicians to accurately diagnose and repair the vehicle.
- Schedules service appointments for customers
- Keeps track of the service schedule
- Updates customers on their service machine progress
- Clearly communicates customer’s repair needs to the technicians for repair
- Remind customers of upcoming service intervals for future service appointments
- Assist service department in maintaining a smooth and efficient department with a high degree of customer service
- Open and close repair orders and perform cashier duties as needed to check customer out
- Outstanding Customer Service - we need someone who values customer service as much as we do!
- Understands basic engine and electrical operations to clearly relay information to customer
- Strong conversation and phone skills
- Attention to detail, organized and ability to prioritize
- Highly motivated and willing to take initiative
- Ability to multi-task while being courteous and positive
- Ability to work in a fast-paced environment
- Willing to take initiative to help the team & improve efficiency within the company
★ Monthly Health Bonus
★ Vision Insurance
★ Dental Insurance
★ IRA - Company Matched
★ Paid Holidays Vacations
★ 4 Complimentary Uniforms★ Employee Discount on Gear, Accessories, Vehicles
★ Team Events
Sun/Mon: Closed
Tues/Thurs/Fri: 8am-5pm
Wed: 8am-6pm
Sat: 9am-2pm
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- Do you have experience working in a dealership?
Experience:
- Service: 1 year (Required)
Ability to Relocate:
- Elkhorn, WI 53121: Relocate before starting work (Preferred)
Work Location: In person