Workers' Compensation Supervisor

Are you a detail-driven problem solver with a passion for process, accuracy, and communication? We’re looking for a dynamic Workers' Comp Supervisor to join our team and play a vital role in managing our Workers’ Compensation program and ensuring seamless risk management operations within the staffing industry. 

Schedule: Hybrid, Monday-Friday 8AM-5PM

How You’ll Do It  

The primary focus of the Loss Control Supervisor is to supervisor the day-to-day activities of the Loss Control Coordinators. You will also work to ensure a timely processing of Workers’ Compensation claims, certificates of insurance requests, assisting field offices in proper assignment of Workers’ Compensation codes, and accruals for the payroll system. 

• Process and manage Workers’ Compensation claims from beginning to end including severe claims.
• Collaborate with the Director of Loss Control Services in all projects as required.
• Maintain all weekly, monthly, and quarterly reports.
• Maintain updated information in the operational software systems as required.
• Provide consistent communication to branch offices field staff, TPA and/or adjusters regarding all open claims, office/leadership changes.
• Provide Workers’ Comp, Loss Control Training to field staff members.
• Customize Workers’ Comp Reports for profit centers as requested.
• Maintain and update logs and To-Dos in Workers’ Compensation system by due dates.
• Maintain and process all documentation with all Workers’ Compensation injury reports, including follow up of all medical appointments, modified duties accommodations and D/S results when required, etc.
• Manage reserves up to $50,000 with our Primary Carrier along with the adjuster.
• Develop and provide resolution options/ideas for closures of claims and reduction of reserves.
• Update profit centers of claim status while fielding/answering calls from profit centers.
• Provide support to other members of the Loss Control Team.
• Log and review all invoices, codes, or process to carrier/ TPA and/or AvidXchange.
• Keep apprised of any law changes relating to Workers’ Compensation including but not limited to OSHA Regulations.
• All other duties as assigned

What You’ll Bring  

This is an experienced hire role, and you’ll need to bring 2-4 years of experience in Workers Compensation claims.

• High School Diploma, required
• Strong knowledge of state-specific guidelines, and insurance practices
• Experience working in risk management, insurance, or claims handling
• HIPPA and Medical Records knowledge is a plus
• Strong written and verbal communication abilities — you’ll be working across teams and with external partners daily
• Ability to organize and manage multiple priorities/projects with high attention to detail
• Familiarity with payroll systems and Workers’ Compensation code assignments is highly preferred
• Possess strong computer skills and problem-solving skills
• Initiate on-going self-improvement in relation to job development

The Benefits: 

We take care of our team and provide great benefits: 

• Responsible Time Off (Unlimited PTO policy)
• Competitive Health Benefits
• Career Journey planning and employee recognition
• Culture is important to us and there are numerous options to get involved and collaborate, including giving back to our local communities, staying fit, joining our cultural networks, and having fun and celebrating together! 

The Company: Peoplelink has been a cutting-edge leader in the staffing industry, placing more than 14,000 employees on job assignments each and every day. Your contributions, both big and small will be valued, recognized, and rewarded at every step along our exciting journey. Our team is passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers. 

Physical Requirements: To successfully perform the duties of this job, the staff associate is required to have the ability and skills sufficient to communicate and interact with TPA, insurance brokers, attorneys, and management, as well as staff and contingent employees. The staff associate must have the ability to stand, walk, stoop, kneel, crouch, and manipulate light to medium weights of 10-50 Lbs. Requires good hand/eye coordination, arm/hand/finger dexterity including the ability to grasp and visual acuity to use a keyboard, operate office equipment and read and write the application information. The staff associate is frequently required to sit, reach with hands, talk, and hear.

Peoplelink, LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment.  Peoplelink’s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority. Peoplelink, LLC is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization. 

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Salary : $50,000