What are the responsibilities and job description for the Administrative Support Specialist with Marketing Focus (Full Time) position at A Plus I.T. Group, Inc.?
Job Title: Administrative Support Specialist with Marketing Focus (Full Time)
Location: Rosedale, MD
Job Type: Full-Time
About Us: A-Plus I.T. Group, Inc. is a dynamic and innovative IT company dedicated to providing top-notch technology solutions and services for small to medium businesses. We are looking for a versatile and motivated individual to join our team as a Full-Time Administrative Support Specialist with a special focus on marketing.
Job Description: We are seeking a detail-oriented and proactive Full-Time Administrative Support Specialist to support our team with various administrative tasks. The ideal candidate will have a strong niche in marketing, helping us to enhance our brand presence and execute marketing strategies effectively.
Key Responsibilities:
- Perform general administrative duties such as answering phones, managing emails, and scheduling appointments.
- Greet customers that visit the store front.
- Check in customers that require in-shop service.
- Enter new customer support requests via ConnectWise ticketing system
- Perform regular customer follow up
- Work with technicians to ensure that all pieces of their assigned ticket have been completed
- Accurate billing and invoicing of clients for pay at time services & renewals
- Assist in the creation and distribution of marketing materials, including social media posts, newsletters, and promotional content.
- Coordinate and support marketing campaigns
- Conduct market research and analyze trends to inform marketing strategies.
- Maintain and update the company’s website and social media platforms.
- Provide support for special projects and other duties as assigned.
Qualifications:
- Proven experience in an administrative role, preferably with a focus on marketing.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and marketing software/tools (e.g., social media platforms, email marketing tools).
- Ability to work independently and as part of a team.
- Creative thinking and problem-solving skills.
Preferred Qualifications:
- Background in billing
- Knowledge of SEO and digital marketing trends.
Benefits:
- Health, Vision, & Dental Insurance
- Paid Time Off
- Opportunity to work in a collaborative and supportive environment.
- Gain valuable experience in both administrative and marketing functions.
Compensation:
- Salary will be determined based on skills and qualifications.
How to Apply: Please send your resume and a cover letter detailing your relevant experience and why you are interested in this position to info@apluswedoitall.com
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15