What are the responsibilities and job description for the Part-Time Office Manager position at A Place at Home?
A Place At Home is a well-established, senior care organization known for our commitment to quality, compassion, and the enrichment of our clients' lives.
We are seeking an organized, efficient, and dedicated Office Manager to join our team. As an Office Manager, you will ensure our office operations run smoothly by organizing procedures, managing billing and payroll, maintaining client and employee files, and ensuring compliance with HIPAA confidentiality policies. Additionally, you will contribute to our team's efficiency by scheduling caregiver orientations, coordinating internal communication efforts, and occasionally stepping in for on-call duties.
Key Responsibilities:
1. Manage accounts receivable, including Veterans Affairs/Medicaid billing and claims management.
2. Manage Payroll
3. Oversee all administrative aspects of the office, employee profile management, and document filing.
4. Maintain accurate and up-to-date employee files, track certification expirations, and ensure W-4 compliance.
5. Maintain office supply inventory and manage office equipment.
6. Answer and direct incoming calls in a professional and courteous manner.
7. Follow up with caregivers and clients to gather required information in a timely manner.
8. Organize and digitize new client intake forms.
9. Caregiver introductions
10. Contribute to internal relationship-building efforts, including acknowledging staff birthdays and coordinating remembrance efforts for deceased clients.
11. Handle on-call duties as required.
12. Uphold office confidentiality policies in accordance with HIPAA at all times.
Skills/Qualifications:
- Prior experience in an office management role.
- QuickBooks Online experience is preferred (training is available).
- Excellent organizational and time management skills.
- Strong interpersonal skills, both in-person and over the phone.
- Ability to work in a fast-paced, dynamic environment.
- Proficiency in Microsoft Office and common internet applications.
- A proactive approach, enthusiasm, and high energy level.
- A commitment to confidentiality and professionalism at all times.
