What are the responsibilities and job description for the Client Care Coordinator position at A Pineywoods Home Services Inc?
Job Summary:
The Client Care Coordinator is responsible for the coordination of care between clients, case workers, field supervisors, and care attendants while ensuring contracting rules, state, federal and local regulations are upheld.
Reports to the Office Manager, Administrator, and Alternate Administrator
Job Qualifications:
Education: High school diploma. 2 years of college preferred.
Experience: General office duties and able to retain contracting rules and state PAS regulation knowledge when provided.
Skills: Excellent interpersonal skills and ability to communicate effectively. Must be able to read, write and comprehend
English. Ability to speak Spanish a plus. Demonstrates proven decision-making skills. Knowledge of office machines preferred; computer skills required; excellent interpersonal and organizational skills. Ability to provide in-home care when needed.
Transportation: Reliable transportation and valid auto liability insurance.
Environmental and Working Conditions:
Works in a routine office environment. Noise level may be moderately high. The ability to work a flexible schedule and extended hours. The ability to travel locally with some exposure to inclement weather.
Physical and Mental Effort:
Prolonged sitting and some standing required. The occasional need to lift, pull, carry, and push items weighing up to 50 pounds. Frequent need to stoop, kneel, and reach while accessing files. Requires working under some stressful conditions to meet deadlines, and employer and employee needs. Requires hand-eye coordination and manual dexterity. Requires problem solving skills.