A New Leash on Life Huntsville Thrift Boutique - Assistant Manager

Thrift Boutique Assistant Manager

30 hours/week; Work Days/Hours: Mon-Sat 9-5 with one week day off. We are looking for a professional team member with strong customer service and team management abilities to help oversee the daily operations of our Huntsville Thrift Boutique. Candidates must have strong merchandising talent and the ability to multitask and prioritize effectively. We are looking for a new team member with ALL TEN of the following attributes:

1. True love of animals and a strong desire to save lives - our mission!
2. Enthusiastic and dependable team player who takes initiative and uses tact and diplomacy
3. Mentally and physically strong
4. Impeccable customer service - courteous, helpful, and professional with all members of the public, staff, and volunteers
5. Strong leadership, communication, and interpersonal skills
6. Positive, can-do, problem-solving attitude
7. Pays close attention to details
8. Able to follow directions and switch directions when necessary in a fast-paced environment
9. Punctual
10. Energetic, independent worker

Our goal as an organization is to save as many homeless animals as we can every single day. Our store goal is to make the maximum amount of $$ possible with the donations we receive, in order to maximize the number of homeless pets we can save from Alabama's shelters and pay their vet bills.

Our Assistant Manager will lead a mostly volunteer team to achieve the following:

· A store that is clean, organized, and neatly merchandised, with a boutique feel that offers nice items at reasonable prices…all for a great PURPOSE!

· A welcoming and friendly atmosphere toward volunteers, donors, and shoppers that makes them want to return!

· A go-to place for people searching for a pet to adopt where we can give them info about our lifesaving centers and events

· A great place for the public to donate unwanted items to raise money for homeless pets

· A safe place for low-income families to come who need help spaying/neutering their pets

· A community partner; a business that truly makes our community better

· The best customer service in town! This will help us to grow the volunteer base, donor base, and shopper base of our three stores, maximize sales, and therefore maximize our lifesaving.

Reporting to the Store Operations Manager, the Asst Store Mgr will rotate between all departments: receiving, cleaning the store, organizing donations, pricing, displaying product on sales floor, and cashiering.

Roles and Responsibilities

• Keep the store well-organized, clean, and arranged in an aesthetically pleasing manner like a boutique
• Train and manage volunteers in all store areas
• Provide customers with the highest level of customer service by greeting and thanking each person (volunteers, donors, shoppers), assisting customers with questions, and efficient cashiering.
• Follow cashiering guidelines and act with integrity in all transactions.
• Schedule volunteers for all open/non-open days
• Receive donations, separate clothing and non-clothing, and organize intake areas.
• As items are purchased, repopulate the shelves and floorspace with clean, priced items, straighten shelves and racks, pick up items, and store housekeeping tasks as required.
• Assist with organizing, loading, and occasionally driving donations to other A New Leash on Life locations or to pay it forward.
• Other duties as assigned.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: No less than 30 per week

Application Question(s):

• Saturdays are our busiest day of the week! Are you available to work on Saturdays?
• Do you have reliable transportation?
• Why do you want to work for A New Leash on Life?
• What is your required pay rate? $___ per hour
• This job requires good energy and physical strength. It is not a desk job. Are you looking for a physically active job where you are on your feet most of the day, helping donors and customers, and sometimes picking up heavy items?
• Please send your CURRENT resume to admin@anewleash.org to be considered for this job. Note: ALL questions must be answered to be considered for employment.
• Are you currently working? If so, who is your current employer? If not currently working please tell us why.

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Required)
• Merchandising: 1 year (Required)

Work Location: In person

Salary : $15