What are the responsibilities and job description for the Facilities Manager (55813) position at A-MAX INSURANCE SERVICES INC?
Start Your Career at A-MAX Insurance!
At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us.
About A-MAX Insurance:
A-MAX is an industry leader that specializes in providing low-cost insurance to thousands of customers and businesses. We are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.
A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.
Why Join Us?
Compensation
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Competitive Salary
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Annual Bonus
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Weekly Payroll
Comprehensive Benefits
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Medical, Dental, and Vision Insurance
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Voluntary Benefits
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FREE Basic Life Insurance & Long-Term Disability Coverage
Time Off & Work-Life Balance
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Paid Time Off (PTO)
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Hybrid work schedule
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Paid Holidays
Financial Security & Retirement
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401(k) Retirement Savings Plan with up to a 4% Company Match
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Short Waiting Period for Retirement Benefits
Career Growth & Support
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Opportunities for Internal Advancement
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Opportunity to lead enterprise-wide initiatives in a rapidly growing company.
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Work in a dynamic, innovative, and collaborative environment.
What We are Looking for:
The Facilities Manager will focus on improving operational efficiency, reducing costs, and maintaining an optimal working environment. This role involves strategic planning and daily operations to ensure efficient facility management while collaborating with Real Estate, IT, Sales, and Operations. A-MAX values individual growth, innovation, and open communication, offering opportunities for advancement within a dynamic and fast-growing company.
Job Responsibilities:
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Lead the R&M function, Lead, coach, and support the R&M team responsible for daily maintenance operations across a large, multi-state portfolio.
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Ensure adequate staffing coverage, including scheduling, workload balancing, and escalation support.
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Build a culture of safety, responsiveness, and continuous improvement.
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Own team performance through KPI management. Establish, track, and coach to key metrics including work order cycle time, first-time fix rate, emergency response time, cost per unit/property, repeat-repair rate, resident/tenant satisfaction, and vendor scorecards. Deliver regular performance reporting and corrective action plans.
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Oversee daily maintenance operations. Ensure preventive, routine, and emergency work orders are triaged, assigned, completed, and closed out accurately and on time, with strong communication standards.
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Standardize and optimize processes. Build and roll out scalable SOPs, tools, and workflows that improve efficiency, reduce friction across markets, and create consistent repair outcomes.
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Control R&M spending and budget performance. Develop/track budgets, monitor variance, identify cost drivers, and implement savings strategies while protecting asset condition and service quality.
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Manage vendor network and contracts. Source, onboard, and evaluate multi-state vendors; negotiate pricing and service agreements; enforce SLAs/KPIs; and resolve performance gaps quickly.
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Audit quality, safety, and compliance. Conduct routine inspections and file reviews to ensure workmanship, documentation, and regulatory standards are met across all locations.
Handle escalations and serve on-call after hours. Participate in an after-hours on-call rotation to support urgent maintenance issues, ensure rapid resolution, and coordinate follow-up actions to prevent recurrence.
Position Qualifications:
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5 years of facilities, property maintenance, or R&M management experience in a multi-site environment.
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Proven experience leading and scaling maintenance teams across multiple states/regions.
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Strong knowledge of building systems and repair categories (HVAC, plumbing, electrical, structural, life safety).
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Demonstrated success improving processes and controlling costs in a high-volume portfolio.
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High proficiency with CMMS/work order systems, maintenance reporting, and vendor tracking.
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Excellent leadership, communication, and stakeholder management skills.
At A-MAX Insurance, we believe in people. If you are passionate about educating customers regarding their insurance choices, solving real problems, and growing your new career as an Insurance Sales Agent, A-MAX Insurance is for you. Apply Now!
For information on A-MAX Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at https://www.amaxinsurance.com/careers
A-MAX Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.