Senior System Administrator

Job Description

The Sr. Systems Engineer will report to the Enterprise Management Engineering team. This position will be responsible for coordinating with network engineers with the configuration and access of the Government Customer’s Enterprise Infrastructure of all assets relating to Enterprise Management monitoring.

Duties and Responsibilities:

• Providing fault and performance monitoring and proactive event management service utilizing EM standard tools for supported systems.
• Provide analysis and recommendations pertaining to network optimization and enhancements in order to support integration with Enterprise Management tools.
• Participate in customer, contract, and vendor meetings as required.
• Participate in designing, engineering, documenting, and coordinating recommended changes to system architecture to accommodate Enterprise Management support.
• Working with the Customer's network infrastructure.
• Working with routers, bridges, switches, storage area networks, network security, and network management systems in a UNIX and Windows environment.
• Engage in supervisory responsibilities
• Provide the integration of event and incident ticketing systems.
• Provide the integration of the event and email system.
• Other duties as assigned
  
  

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• Bachelor's Degree and 8 years relevant experience or
• Associate’s Degree and 10 years relevant experience or
• 8 years relevant experience
• Operational experience with ServiceNow
• Experience in the Intelligence Community
• DoD 8140 (formerly 8570.01-M), IAT Level I
• Security CE (within 6 months)
• TS/SCI Clearance
  
  

Knowledge, Skills and Abilities:

• Ability to obtain CI Poly Clearance
• Ability to help support “Special Projects” as identified by Government Customer.
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications
• Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired.
• Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
  
  

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
  
  

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

• The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
• During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.