Demo

Inside Sales/Service Representative

A Local Insurance Agency
Carol Stream, IL Remote Full Time
POSTED ON 3/23/2026
AVAILABLE BEFORE 5/23/2026

WE INITIALLY ARE INTERVIEWING ON ZOOM! PLEASE BE ABLE TO INTERVIEW ON ZOOM!

Want to sell to a captive audience items they need by law?

A local State Farm Insurance Agency in Schaumburg, Illinois area is looking to hire highly-motivated individuals!

As an Insurance Retention/Service Representative - doing both retention and service, your primary responsibility is to achieve agency growth, retention and sales/service goals. You will help grow the agency by engaging new prospects and building strong relationships within the community. This will be performed in the office - utilizing the phone, emails, and in-person sales.

You’ll work as a member of a retention/service team focused on providing insurance and financial products that help customers protect their homes, cars, and retirement incomes, to achieve a better quality of life.

As a valued member of our team, you are eligible to enjoy the following benefits:

AS A RETENTION/SERVICE REPRESENTATIVE:

  • $44,000 - $55,000 ANNUAL BASE PAY UNCAPPED COMMISSIONS & BONUSES
  • BASE IS DETERMINED BY INTERVIEW AND BACKGROUND
  • $60,000-$85,000 TOTAL COMPENSATION WITH COMMISSION IF YOU CAN BE COACHED
  • YES WE OFFER BASE PAY!
  • MEDICAL/LIFE
  • Get paid to learn
  • Vacation and Sick Days
  • Continuous Training and Development
  • Positive Work Environment with loyal management- we will treat you good
  • MONDAY - FRIDAY DAYTIME HOURS - FLEXIBLE HOURS
  • NO LATE NIGHTS OR WEEKENDS!

Insurance RETENTION/SERVICE REPRESENTATIVE Responsibilities:

  • Service existing customers and assist with processing new insurance applications
  • Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Prospect and initiate new lines of business sales while building business referral relationships
  • Execute, plan and implement office processes
  • Maintain reports and records of insurance policies
  • Process applications
  • Maintain regular contact with clients and answer questions and make changes to existing policies
  • We will train you for any of the above, selling/service is the #1 ability we are looking to cultivate

Insurance Sales/Service Representative Requirements:

  • NO NEED TO APPLY IF YOU HAVE A HISTORY OF 3-6 MONTHS AT MULTIPLE JOBS
  • 2 YEARS OF PREVIOUS SALES EXPERIENCE PREFERRED FOR THIS RETENTION POSITION EARNING COMMISSION OR BONUSES - PREFERRED
  • 2 YEARS OF CUSTOMER SERVICE EXPERIENCE - PREFERRED
  • Must be organized, able to multitask, and efficient
  • Must be self-motivated, reliable and have a positive attitude
  • PC skills
  • Possess a genuine and willingness to learn and be coachable
  • Excellent skills in communication and presentation
  • Career changers, recent grads and experienced sales/service individuals encouraged to apply

MUST BE ABLE TO INTERVIEW OVER ZOOM TO WORK IN-PERSON IN THE SCHAUMBURG, IL 60173 OFFICE

Driving distance near:

Hoffman Estates, Rolling Meadows, Mt Prospect, Elk Grove Village, Etasca, Roselle, Streamwood

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.**

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Application Question(s):

  • This position is in the SCHAUMBURG, IL 60173. How far, in minutes, is your daily commute to SCHAUMBURG, IL 60173 area?

Experience:

  • commission or bonus based sales: 1 year (Preferred)
  • Customer Service/Retention: 1 year (Preferred)

Work Location: In person

Salary : $44,000 - $55,000

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