What are the responsibilities and job description for the Youth & Family Services Case Coordinator position at A-Line Staffing?
Job Title: Case Management Coordinator (CMC) / Youth & Family Services Case Coordinator
Work Type: Telework / Field-Based (80–90% Regional Travel)
Location Requirement: Must reside in Jefferson County in Kentucky
Work Hours: Monday – Friday, 8:00 AM – 5:00 PM EST (some flexibility beyond core hours required)
Start Date: As soon as possible
Pay Rate: $30.00
Seeking compassionate and driven Case Management Coordinators (CMC) to join our mission-driven team serving Jefferson County. This role focuses on supporting vulnerable populations—including children and families—by improving health outcomes through advocacy, education, care coordination, and outreach.
This is a telework role with 80–90% local travel, requiring in-person member visits throughout the assigned counties. The ideal candidate is a community-focused professional with behavioral health or human services experience and a strong understanding of the Kentucky SKY population (youth in foster care, adoption assistance, and juvenile justice).
Key Responsibilities
Member Assessment and Care Coordination
- Conduct assessments using clinical tools and data to determine member needs
- Identify high-risk factors and proactively implement support interventions
- Create, implement, and monitor wellness care plans
Quality and Outcomes-Focused Collaboration
- Use a holistic approach to collaborate with case managers, medical directors, and interdisciplinary teams
- Present cases at internal case conferences for review and support
- Escalate quality-of-care issues and barriers through appropriate channels
Member Engagement and Coaching
- Utilize motivational interviewing techniques to enhance member engagement
- Educate and support members in making independent health and lifestyle decisions
- Facilitate member-provider communication and shared decision-making
Monitoring and Documentation
- Adhere to case management best practices, regulatory standards, and internal policies
- Maintain accurate, timely documentation using case management and quality systems
Minimum Qualifications
- Bachelor’s degree (or non-licensed Master’s) in behavioral health or human services field (e.g., Social Work, Counseling, Psychology, Sociology, Marriage and Family Therapy)
- Minimum 6 months of experience in:
- Foster care, adoption assistance, juvenile justice, behavioral health delivery
- Trauma-informed care, crisis intervention, or ACEs
- Minimum 2 years of experience in behavioral health or human services
- Proficiency in Microsoft Word and Excel
- Willingness to travel 80–90% regionally for face-to-face member visits
- Must reside in one of the following KY counties: Jefferson County
- Reliable transportation required
- Preferred Qualifications
- 3 years experience in behavioral health or human services
- Experience with a Managed Care Organization (MCO)
Why Join Us?
- Work for a mission-driven organization making real community impact
- Serve and support Kentucky’s most vulnerable populations
- Be part of a dedicated, collaborative team with growth opportunities
Please contact:
Katherine Skelton
586-710-0022
ESJKS2
Job Type: Full-time
Pay: $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance
Work Location: On the road
Salary : $30