Supplier Administrator

Location: Charlotte, NC

Rate: 18-22/hr on w-2 (No C2C)

Job Overview:

We are seeking a detail-oriented and highly organized Supplier Administration Coordinator to join our team in Charlotte, NC. In this role, you will be responsible for managing supplier-related tasks, processing tickets, and maintaining accurate supplier information to support our Finance and Procurement departments. You will play a critical role in ensuring seamless operations and providing excellent customer service to both internal teams and external suppliers.

Key Responsibilities:

• Ticket Management: Process and manage tickets using the ServiceNow ticketing application, ensuring timely resolution of issues and requests.
• Supplier Requests & Order Entry: Handle new supplier requests, enter orders, and process internal requests efficiently.
• Email Processing: Manage incoming email requests, including processing, receiving, and distributing them appropriately.
• Reporting: Prepare weekly and monthly reports, including backlog reports for the Accounts Payable (AP) team, to support various departments and customers.
• Database Management: Create and maintain supplier master database information in Oracle, including supplier profiles and bank account validation.
• Supplier Portal Support: Assist suppliers with Supplier Portal requests and provide related support tasks.
• Policy Adherence: Follow Supplier Administration policies and procedures to ensure compliance and consistency.
• Customer Service: Provide exceptional customer service to both internal and external customers, measured via feedback or surveys.
• Data Sensitivity: Handle sensitive data with discretion, adhering to all protocols to protect company information.
• Communication: Exhibit excellent verbal and written communication skills, interacting with AP staff, vendors, Finance Department staff, and teams across the US, UK, and Canada.
• Task Management: Prioritize and manage multiple tasks concurrently, working efficiently under deadlines and pressures.
• Detail Orientation: Handle detailed information accurately and meticulously, ensuring high-quality outcomes.

Requirements:

• Experience: Previous experience with Finance or Procurement departments preferred. Accounts payable experience in a large multi-state company is a plus.
• Skills: Proficiency in computer skills and familiarity with financial software such as Oracle and ServiceNow.
• Communication: Strong verbal and written communication skills are essential.
• Attributes: Must be detail-oriented, organized, and able to work both independently and as part of a team.
• Work Hours: Full-time position with a standard 40-hour work week, including an 1-hour lunch break.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their relevant experience and skills. We look forward to finding a dedicated and proactive individual to join our team in Charlotte, NC.