What are the responsibilities and job description for the GTM Operations Analyst position at A-LIGN?
About the Role
The Go-To-Market (GTM) Operations Analyst supports and enables A-LIGN's Go-To-Market organization by driving operational rigor, data integrity, and scalable processes across Sales and Marketing. This role is ideal for a highly analytical, detail-oriented professional with experience in revenue operations, sales operations, or GTM analytics who thrives in fast-paced environments and takes ownership of complex, cross-functional initiatives. As a GTM Operations Analyst, you will act as a core business partner to GTM stakeholders, owning ticket management, reporting, pipeline hygiene, forecasting support, and process optimization. You bring a structured, proactive mindset, operate comfortably within systems and data, and surface insights that improve execution, efficiency, and predictability across the revenue engine.
Reports to
Senior Manager, GTM Technology & Data Operations
Pay Classification
Full-Time, Exempt
Responsibilities
EDUCATION
A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.
Come Work for A-LIGN!
Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.
A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!
The Go-To-Market (GTM) Operations Analyst supports and enables A-LIGN's Go-To-Market organization by driving operational rigor, data integrity, and scalable processes across Sales and Marketing. This role is ideal for a highly analytical, detail-oriented professional with experience in revenue operations, sales operations, or GTM analytics who thrives in fast-paced environments and takes ownership of complex, cross-functional initiatives. As a GTM Operations Analyst, you will act as a core business partner to GTM stakeholders, owning ticket management, reporting, pipeline hygiene, forecasting support, and process optimization. You bring a structured, proactive mindset, operate comfortably within systems and data, and surface insights that improve execution, efficiency, and predictability across the revenue engine.
Reports to
Senior Manager, GTM Technology & Data Operations
Pay Classification
Full-Time, Exempt
Responsibilities
- Support Sales, Marketing, and Partner teams by maintaining accurate, reliable GTM data and operational processes
- Own and triage incoming requests from business stakeholders, prioritizing work against sprint capacity, clarifying scope and urgency, and ensuring visibility into request status from intake through resolution
- Build and maintain GTM reporting and dashboards, including pipeline health, funnel conversion, forecasting, and performance metrics
- Partner with GTM leadership to support forecasting and quarterly business reviews
- Ensure CRM (Salesforce) data integrity through ongoing monitoring, auditing, and enforcement of data hygiene standards
- Surface insights to improve GTM processes across lead-to-opportunity, opportunity management, and quote-to-close workflows
- Identify operational gaps and inefficiencies, recommend solutions, and drive implementation in partnership with cross-functional teams
- Act as a trusted, analytical partner to stakeholders by translating data into actionable insights and recommendations
EDUCATION
- Bachelor's degree in business, analytics, finance, economics, marketing, or other relevant field
- 2–4 years of experience in GTM Operations, Revenue Operations, Sales Operations, or a related analytical role
- Hands-on experience working with CRM and GTM systems (Salesforce required; Pardot, Outreach, and other sales/marketing efficiency tools a plus)
- Experience building and maintaining reports, dashboards, and operational metrics for GTM teams
- Demonstrated experience partnering cross-functionally with Sales, Marketing, and/or Partner stakeholders
- Strong analytical skills with exceptional attention to detail; you notice trends, discrepancies, and risks others may miss
- Highly organized with strong project management discipline and the ability to manage multiple priorities simultaneously
- Proactive problem-solver who takes ownership and drives initiatives forward with minimal oversight
- Clear and confident communicator with the ability to present insights to both technical and non-technical audiences
- Comfortable working with complex datasets and translating data into business insights
- Advanced proficiency in Excel; strong working knowledge of Salesforce required
- Ability to thrive in a fast-paced, high-growth environment with evolving priorities
- Healthcare, Dental, and Vision Benefits
- Employer Paid Life Insurance and Disability Insurance
- EAP - Employee Assistance Program
- Pet Insurance
- 401(k) Plan with Employer Matching
- Competitive Bonus Structure
- Home Office Reimbursement
- Certification Reimbursement
- Personalized Career Coaching
- Generous Paid Time Off
- Paid Office Closure December 25-January 1
- Vacation Bonus
- Summer Hours
A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.
Come Work for A-LIGN!
Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.
A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply!