Laundromat Attendant

Laundromat Attendant (Bilingual – English/Spanish)

Location: Atlanta, GA
Job Type: Part-Time to Full-Time
Compensation: Competitive hourly wage, with opportunities for advancement

About A Laundry

A Laundry is upgrading the neighborhood laundromat experience. We are building a portfolio of clean, efficient, and welcoming laundry facilities that provide both self-service and full-service laundry solutions. Founded by experienced professionals in real estate, operations, and customer experience, our mission is to make laundry simpler, faster, and more enjoyable—for individuals, families, and small businesses alike.

At A Laundry, we prioritize people, process, and progress. Our stores are welcoming, tech-enabled, and designed with our customers and team members in mind. We are passionate about elevating an essential service and being a trusted part of the communities we serve.

Our Values

· Customer First: We go the extra mile to make every customer feel welcomed, supported, and respected.

· Consistency & Cleanliness: We maintain high standards in cleanliness, operations, and presentation every single day.

· Community Engagement: We serve our neighborhoods proud and aim to create a positive, uplifting environment for all.

· Professionalism & Growth: We believe in training, rewarding great work, and promoting from within.

Position Overview

As a Laundromat Attendant, you’ll be the face of our store and a critical part of our customer's experience. You’ll assist patrons with operating machines, fulfill drop-off laundry services (Wash-Dry-Fold), and maintain a clean, friendly, and professional environment. This is a highly interactive, hands-on role best suited for someone who loves helping others and takes pride in delivering great service.

Key Responsibilities

• Greet every customer with a smile and a helpful attitude
• Assist customers to improve their customer experience, such as providing support with purchasing cards required to use the machines, operating machines and understanding store procedures
• Help customers carry in laundry if needed and answer service-related questions
• Manage and process wash-dry-fold laundry orders to company quality standards
• Maintain store cleanliness (wiping down machines and soap trays, cleaning lint trays, emptying trash, cleaning bathrooms and floors etc.)
• Adhere to all store safety and hygiene procedures to ensure a clean and safe environment for all customers and staff
• Monitor machine operation and alert management to any issues
• Use store technology (e.g., kiosks, point of sale systems, laundry management apps)
• Support opening and/or closing procedures
• Work collaboratively with teammates and store managers

Required Qualifications

• Bilingual fluency in English and Spanish (verbal and written) — required
• Passion for customer service and friendly, approachable demeanor
• Ability to lift laundry bags up to 25 lbs and be on your feet for extended periods
• Able to learn new systems quickly (apps, touchscreens, POS)
• Attention to detail, especially when handling laundry service orders
• Must be available to work one or more weekend shifts (Saturday or Sunday)
• Shifts are scheduled between 7 AM and 10 PM, typically in morning or afternoon blocks
• Flexibility to work evenings, holidays, and cover additional shifts as needed is highly valued

Preferred Qualifications

• At least 1 year of experience working in a laundromat or similar service environment
• Prior customer-facing experience (hospitality, retail, service roles)
• Experience with wash-dry-fold or cleaning duties
• Strong organizational skills and reliability

What We Offer

• Competitive hourly pay, paid bi-weekly
• Flexible scheduling, with opportunities for additional hours
• Friendly, respectful, and team-oriented work environment
• Opportunities for promotion into team lead and store manager roles
• Training and ongoing support to help you succeed
• The opportunity to grow with a fast-scaling, community-centered brand

How to Apply

If you’re excited about working in a people-first, fast-paced environment and helping customers have a better laundry day, we want to hear from you! Please apply with your resume and a brief note about your interest in the role.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 9 – 20 per week

Benefits:

• Flexible schedule
• On-the-job training

Application Question(s):

• Can you lift 25 pounds?
• Are you comfortable standing on your feet for a majority of your shift?
• How do you feel when you are asked to learn something new on the job - like a new machine, app or cleaning routine?

Experience:

• laundromat: 1 year (Preferred)
• customer service: 3 years (Preferred)

Language:

• English and Spanish (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Norcross, GA 30092 (Required)

Work Location: In person

Salary : $12 - $15