What are the responsibilities and job description for the Veterinary Receptionist position at A HOPE?
Snip Happens Veterinary Clinic | Milton, Florida
Snip Happens, A HOPE’s affordable veterinary clinic, is looking for a friendly, detail-oriented veterinary receptionist to join our team. We provide accessible spay and neuter services and basic wellness care for dogs and cats, helping pets and their people stay healthy and together.
Our front desk is a busy place, and our receptionist plays an important role in keeping the clinic organized and welcoming. We’re looking for someone who communicates with compassion, handles multiple responsibilities with care, and stays calm under pressure.
What you’ll do
Answer phones and respond to client questions with patience, professionalism, and compassion.
Schedule and manage spay and neuter and wellness appointments.
Check clients and their pets in and out at their vehicles, communicating with the veterinary team as needed.
Communicate appointment and clinic information to pet owners, rescue partners, and community cat caretakers.
Maintain accurate client and patient information.
Use spreadsheets daily to enter, organize, and track clinic information.
Apply basic math skills to assist with medication dose calculations under the direction of veterinary staff.
Keep the front desk organized while balancing phone calls, appointments, and administrative tasks.
Work closely with the veterinary team to support a smooth clinic day.
What we’re looking for
Excellent customer service and communication skills.
Confidence using spreadsheets and learning clinic software.
Strong basic math skills and attention to detail.
Ability to multitask, prioritize, and stay organized in a fast-paced setting.
A calm, professional approach when things get busy or stressful.
Compassion for animals and the people who care for them.
Dependability and a willingness to help the team.
Experience in a veterinary clinic or reception role is [preferred/not required].
Physical requirements
This role involves both desk work and activity outside the clinic. The receptionist regularly walks between the front desk and clients’ vehicles and spends time standing and working outdoors in varying weather conditions.
Why join Snip Happens?
At Snip Happens, your work helps make veterinary care more accessible to our community. You’ll be part of a team supporting pets, their families, rescue partners, and community cats through affordable care.
Starting pay is $17 for the first 90 days. Increase in pay is based on experience and ability to handle the job requirements.
Salary : $17 - $19