What are the responsibilities and job description for the Operations Manager – Fast-Growing Transportation Company (Hybrid, Ohio) position at A Hiring Group?
A Hiring Group is excited to partner with a fast-growing transportation company based in Cincinnati to find an experienced Operations Manager. This key role will lead the daily logistics and dispatch operations within the trucking organization. The ideal candidate will oversee operational execution, manage remote dispatch teams, and cultivate broker relationships, while driving efficiency and supporting company growth. This position is hybrid and based in Ohio.
Key Responsibilities:
- Manage daily trucking operations, including dispatch scheduling, route planning, and load coordination
- Lead and support a team of 12 remote dispatchers, ensuring proper workload distribution, performance monitoring, and adherence to procedures
- Build and maintain strong relationships with brokers, carriers, and logistics partners to ensure steady freight flow and optimized revenue
- Use industry contacts to secure profitable loads and enhance the company’s market position
- Monitor KPIs including dispatcher productivity, asset utilization, on-time performance, and customer service
- Resolve operational issues related to delays, breakdowns, cancellations, or customer concerns in a timely manner
- Improve operational workflows, documentation, and communication standards
- Collaborate with finance and compliance teams to ensure documentation accuracy, billing, claims, and regulatory requirements
- Support recruitment, onboarding, and training of dispatch personnel
- Implement technology tools for dispatch, tracking, visibility, and broker relations
- Prepare operational infrastructure for controlled scaling and future fleet expansion
Qualifications:
- Minimum 3 years of experience in transportation, trucking operations, logistics management, or dispatch leadership
- Proven experience managing operations for a fleet of 200 trucks
- Strong network and relationships within the trucking and brokerage ecosystem
- Experience managing remote or distributed operational teams is preferred
- Strong negotiation, communication, and partner management skills
- Ability to analyze performance data and drive continuous improvement
- Familiarity with TMS platforms, ELD systems, and load boards
- Bachelor’s degree in business, supply chain, or a related field is preferred but not mandatory
Location and Work Model:
- Hybrid position based in Ohio
- Occasional travel for strategic meetings, partner visits, or operational needs may be required
What We Offer:
- Competitive compensation and performance incentives
- Opportunity to lead a growing operations team
- Collaborative work environment with room for advancement
If you’re an experienced operations leader with a passion for logistics and the ability to drive operational excellence, A Hiring Group wants to hear from you. Apply now to join this fast-growing transportation company!