Manager of Facilities

The Manager of Facilities leads both the administrative coordination and frontline execution of facilities department operations, with a strong emphasis on custodial team leadership, scheduling, hiring, and performance management. You will join a highly collaborative group of Operational Managers and partner across the organization to deliver exceptional experiences in a dynamic, event-driven environment.

This role is well-suited for a leader who:

· Thrives in fast-paced, real-time event environment

· Builds strong teams through clear expectations, consistency, and accountability 

· Balances immediate problem-solving with structured processes 

· Takes pride in delivering a clean, safe, and high-quality environment 

· Values both operational excellence and employee experience 

· Leads with flexibility and presence across business hours, evenings, and weekends 

Why Join Overture

You will be supported by:

· A highly skilled custodial and mechanical team 

· A collaborative group of leaders 

· A workplace that values people and culture

· A generous paid time off and benefits package

Core Responsibilities

Team Leadership

· Lead, schedule, and manage Custodial team, ensuring coverage aligned with operational and event needs 

· Hire, onboard, and develop employees with a focus on retention, engagement, and performance 

· Set clear expectations and provide ongoing coaching, feedback, and accountability 

· Manage time and attendance, scheduling, and labor utilization 

Facilities Operations & Event Support

· Ensure facilities are consistently clean, safe, and operationally ready 

· Oversee event setup and breakdown in partnership with internal teams 

· Respond to real-time operational needs and facility issues with sound judgment 

Systems, Scheduling & Process Management

· Utilize CMMS systems to assign, track, and complete work orders 

· Develop and maintain preventative maintenance programs 

· Establish and maintain effective workflows and staffing plans 

· Identify and implement process improvements that enhance efficiency and quality 

Vendor & Resource Management

· Manage vendor relationships, contracts, and service delivery 

· Support budget planning and monitor facility-related expenses 

· Maintain inventory of custodial and maintenance supplies and equipment 

Quality Assurance & Continuous Improvement

· Conduct regular inspections to ensure standards are met 

· Proactively identify risks, needs, and improvement opportunities 

· Reinforce consistency, accountability, and continuous improvement across the team 

Work Environment & Schedule

This is a full-time leadership role that requires flexibility to support a dynamic, event-driven operation:

· Core administrative responsibilities are typically performed during business hours 

· Regular leadership presence is expected during evenings and weekends 

· Ability to respond to urgent facility needs as they arise 

Qualifications

Experience

· 2 years of progressive experience in facilities or building operations 

· 2 years of leadership experience, including team scheduling and performance management 

· Experience leading custodial or hourly operational teams strongly preferred 

· Union environment experience preferred