What are the responsibilities and job description for the Import Operations Specialist I position at A Hiring Company?
Duties & Responsibilities
Operations Agent Competencies
- Customer Service, field phone calls and general office support
- Creating/ Auditing an Organization in Cargowise
- ISF filing with US Customs
- File Opening / Data Entry in Cargowise
- Cargo Tracking on carrier/ port websites for Air, LCL and FCL
- Adhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs)
- Fundamental understanding of international shipping processes
- Basic knowledge of Incoterms
- Understanding of different types of bills of lading
- Communication with customers, international agents, domestic vendors
- Dispatching trucks for recovery / delivery
- Issuing Arrival Notices
- Paying arrival charges
- Invoicing clients
- Daily problem resolution
- Ongoing Logistics and Regulatory Training
- Vendor rate negotiations
- Processing/ Auditing invoices for vendor charges
- Quote clients
- Setting up/ Coordinating Shipments with partners at origin
- Handling Triangle Shipment Coordination
Operations Specialist I
- Look up products in the USHTS and on CROSS to check HTS codes
- Review shipping documents to ensure all required customs data is on the paperwork
- Communicate with customers and agents to get documentation corrected as needed
- Process a Single Entry Bond when required
- Process multi- line commercial invoices through Deep Cognition
- Entry writing / prep in Cargowise
- Know the flags for applicable PGA’s
- Understand current Additional tariffs
- Work with Sales and Senior Ops team members to document Client SOW’s
Compensation details: 58240-62400 Yearly Salary