What are the responsibilities and job description for the Patient Service Representative position at A First Choice Staffing Svc?
A First Choice Staffing Service & The Medical Registry is dedicated to fostering career growth for professionals in the Rogue Valley. The company partners with employers across Southern Oregon to deliver top-tier personnel to meet their expanding workforce needs. They are committed to matching talented individuals with meaningful career opportunities. A First Choice Staffing Service values professionalism, reliability, and excellence in all its endeavors.
This full-time on-site role is based in Medford, OR. The Patient Service Representative will be responsible for managing appointment scheduling, maintaining professional phone communication, verifying insurance details, and utilizing medical terminology to ensure accuracy. Additional tasks include providing excellent customer service, front desk operations, and assisting in the efficient functioning of the medical office.
- Skill in Appointment Scheduling and Insurance Verification
- Proficiency in Medical Terminology and familiarity with a Medical Office environment
- Exceptional Phone Etiquette and strong communication abilities
- Outstanding organizational and multitasking skills
- Experience with Electronic Health Records (EHR) systems is a plus
- Ability to manage high-pressure situations with professionalism and empathy
- High school diploma or equivalent; additional certification in healthcare services or administrative fields is beneficial