What are the responsibilities and job description for the Patient Service Representative position at A First Choice Staffing Service?
We are seeking to fill a full-time Patient Service Representative. Must have prior medical front office (PSR) experience. Handling multi-line phones, scheduling, messaging, and patient registration.
This position is Monday through Friday, 7:55 am to 5 pm.
DOE $17-20
- Scheduling and Appointment Management:
- Scheduling appointments for patients, including follow-ups and diagnostic tests.
- Managing patient waitlists and ensuring timely appointments.
- Providing appointment reminders to patients and their families.
- Patient Registration and Information Management:
- Verifying and updating patient demographic and insurance information.
- Completing necessary registration forms and ensuring accuracy.
- Maintaining accurate patient records and medical histories.
- Billing and Insurance Processing:
- Verifying insurance eligibility and processing claims.
- Collecting patient co-pays and deductibles.
- Assisting patients with understanding their financial responsibilities.
- Patient Relations and Communication:
- Greet and assist patients and their families in a friendly and professional manner.
- Answering patient questions and concerns, both in person and over the phone.
- Providing information about clinic services, procedures, and policies.
- Administrative Tasks:
- Maintaining a clean and organized waiting area.
- Filing and retrieving medical records.
- Following HIPAA guidelines and maintaining patient confidentiality.
Must pass a criminal background check and drug screen.
Must be at least 18 years old to apply.
A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.
Salary : $18 - $20