Specialist, Content Distribution Scheduling (Temporary)

Work Locations: With the exception of some select roles that have In-Office requirements, most temporary or third party payroll workers should expect to work remotely, unless otherwise discussed.

THE ROLE: Specialist, Content Distribution Scheduling (Temporary)

Reporting to the Manager, Content Distribution Scheduling, this position is a key player in the Global Partner Services team. You'll act as the main point of contact and customer service representative for assigned international or domestic partners. These may include International Program Sales and Channel Partners, Video-on-Demand, TV Everywhere, Download-To-Own, SVOD, OTT, AVOD, Direct-to-Consumer SVOD and our own Brand Sites.

This individual acts as a broker and negotiator between multiple internal and external stakeholders including programming, sales, legal, clients, vendors, and internal fulfillment teams, and is expected to take the lead in the coordination and fulfillment of content to worldwide partners and platforms. As the front face of our team, you'll help to maintain our "best-in-class" standards for distribution operations.

MORE ABOUT WHAT YOU'LL DO:

• The Content Distribution Scheduling Specialist will manage the flow of information and materials for all matters related to deal fulfillment and distribution including onboarding, delivery requirements, content availability dates and partner rejection management, post-delivery.

• You will leverage A E's enterprise systems to update fulfillment records with revisions associated to date changes, metadata updates and video updates when necessary.

• Fantastic communication skills are a must. This individual manages all aspects of internal and external partner communication, responding to ad hoc requests and ensuring that questions and concerns are resolved quickly and efficiently.

• In this role, you'll build relationships with your assigned clients and maintain updated information on client contacts and technical requirements.

• Sales and Legal will look for your input during the deal negotiation process, to provide guidance on technical requirements, material costs, program availability, and delivery timelines.

• Marketing, Ad Sales, and Distribution teams will look to you to manage requests for all promotional stunts.

• You're well-versed in AirTable & Excel and can create and manage project trackers with ease. You'll be responsible for maintaining oversight of priority program requests for international channel partners and sales deals and will work with internal teams to keep new program assets moving quickly through the internal pipeline.

• You'll coordinate with many teams on a variety of services including metadata management and curation, encoding and media preparation, quality control, content packaging and high-speed delivery of A E Networks' programming across global platforms.

• In addition to generating fulfillment orders for international channel partners and sales deals, this individual coordinates with internal fulfillment teams and external vendors to ensure that priority orders are fully processed and delivered by their due dates, and that rejections are resolved within 72 hours.

BASIC REQUIREMENTS:

• BA or BS in Media, Communications or related field is preferred

• 3-4 years of experience in client services or account management, production services, media supply chain and/or digital distribution.

• Knowledge of global broadcast standards, digital media platforms, or encoding and post production processes highly preferred.

• Excellent written and verbal communication skills.

• Working knowledge of Microsoft Office Suite. Experience with AirTable and SharePoint a plus.

• There is the opportunity to work in a "blended" environment from either on-premises or remote locations. Remote work from home is predicated on having a robust home network/internet service capable of supporting the position's areas of responsibility.

THE IDEAL CANDIDATE WILL HAVE:

• The ideal candidate is a critical thinker and a proactive problem-solver. You love efficiency and aren't afraid to jump in, work through obstacles and keep your project moving forward.

• You have knowledge of file formats and global media standards, giving you a firm understanding of technical requirements and distribution workflows.

• You've worked in client-facing roles, so you possess a high level of diplomacy and excellent customer service skills. You know how to interact effectively and collaboratively across all levels of the organization. Your friendly, can-do attitude and poise under fire make you a trusted colleague and partner.

• Strong time management skills and the ability to balance multiple projects and priorities are among your strengths. The ideal candidate possesses amazing attention to detail, but always has an eye on the broader strategic needs of the business. You're flexible and able to pivot quickly to meet changing demands and business needs.

Please note project assignment associates are engaged to provide service to A E Global Media on a temporary basis in connection with a specific project. Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months.

Thepay rate displayed serves as agood faith estimatefor this role.

Compensation for the role will be based ona number of differentfactors

such asa candidate's qualifications, skills, competencies, location, and

experience. Learn more at www.aegm.com/careers.

A E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
A E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.