What are the responsibilities and job description for the HVAC Service Manager position at A+ Derr Heating & Cooling?
Pay: $85,000- $120,000 per year
Job description:
Job Summary
We are seeking an energetic and detail-oriented Service Manager to lead our HVAC service department to new heights! In this pivotal role, you will oversee daily operations, ensure exceptional customer satisfaction, and drive service excellence across all HVAC repair and maintenance activities. Your leadership will inspire a high-performing team of technicians and service technicians, fostering a culture of efficiency, quality, and continuous improvement. If you thrive in a fast-paced environment and have a passion for HVAC excellence, this is your opportunity to make a significant impact in a dynamic HVAC setting.
Responsibilities
- Lead and manage the entire service department, including scheduling, workflow management, and resource allocation to maximize productivity.
- Oversee daily repair and maintenance operations, ensuring all work meets quality standards and customer expectations.
- Supervise service technicians, providing guidance on HVAC diagnostics, repairs, and technical procedures.
- Foster a customer-centric environment by delivering outstanding service experiences through effective communication and problem-solving.
- Implement upselling strategies by identifying additional service opportunities
- Ensure accurate service writing and documentation for all repairs performed while maintaining compliance with Randazzo policies
- Manage cash handling procedures securely and accurately during transactions.
- Monitor inventory levels for parts and supplies essential for HVAC repair tasks.
- Conduct regular team meetings to promote ongoing training on new technologies and industry best practices.
- Maintain detailed records of all service activities, including shift reports and incident logs.
Requirements
- Proven experience in HVAC service management or a similar leadership role.
- Strong mechanical knowledge with hands-on experience as a service technician or maintenance preferred.
- Extensive understanding of HVAC diagnostics across various systems
- Demonstrated ability to upsell services effectively while maintaining integrity and customer trust.
- Excellent customer service skills with the ability to communicate technical information clearly to clients.
- Proficiency in estimating software and service writing processes.
- Experience handling cash transactions accurately and securely.
- Ability to lead a team with enthusiasm while fostering a positive work environment focused on continuous improvement.
- Join us as our Service Manager and become part of a vibrant team dedicated to delivering top-tier HVAC care! We’re committed to supporting your professional growth through ongoing training opportunities while providing an engaging workplace where your leadership can shine!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Pay: $85,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $85,000 - $120,000