Lock Desk Specialist

A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years.

Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client’s goals. We are 500  employees, and this is just a beginning!

Overall Responsibilities:

The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff.

Key Responsibilities:

• Rate Lock Management:

1. Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system
2. Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements.

• Pricing and Communication:

1. Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied.
2. Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service.

• Data Integrity and Reporting:

1. Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets.
2. Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies.
3. Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly.
4. Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization.

• Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred.
• Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues.
• Knowledge: Strong understanding and appreciation of mathematical concepts.
• Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment.

WE OFFER

• PTO/Sick Days
• Comprehensive medical, dental, vision benefits
• Paid volunteer hours
• Life Insurance, Short-term Disability, and Long term Disability
• Health Savings Account
• 401k
• Paid training and career development
• Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.
• Work-Life Balance
• Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.
• Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.