What are the responsibilities and job description for the Account Manager position at a COUPLE of GURUS?
We’re Hiring: Account Manager (Client Relationship & IT Solutions)
A Couple of Gurus • Minneapolis, MN
Are you a relationship‑driven, steady, and detail‑oriented sales professional who loves helping clients succeed? Do you thrive in a consultative role where listening, understanding, and advising are just as important as closing deals?
If that sounds like you, we’d love to talk.
Company Description
a COUPLE of GURUS is an award-winning IT services company dedicated to supporting world-changing organizations through Managed IT services, managed cybersecurity, cloud solutions, IT consulting, and more. We provide tailored IT solutions for businesses, regulated manufacturers, and non-profits, ensuring streamlined systems. Our team emphasizes personal relationships, clear communication, and a fun, collaborative approach to create successful partnerships. By leveraging our expertise, we help organizations align their technology with their vision, freeing them to focus on their goals. With a COUPLE of GURUS as your partner, you can stop worrying about IT and concentrate on making an impact.
About the Role
A Couple of Gurus is seeking an Account Manager who excels at building trusted long‑term client relationships and identifying opportunities to deliver technology solutions that truly make a difference.
This role is ideal for someone with strengths aligned to the ISC DISC profile —
✔️ Influential communicator
✔️ Steady, patient, and reliable
✔️ Conscientious with strong follow‑through
You’ll serve as the primary advocate for your clients, ensuring they feel supported, informed, and confident in their IT strategy.
What You’ll Do
🔹 Build & grow client relationships
- Serve as the main point of contact for a portfolio of clients
- Lead consultative technology conversations and uncover business needs
- Identify opportunities to expand services and strengthen partnerships
🔹 Drive sales with a service‑first mindset
- Manage the full sales cycle: discovery → proposal → solution delivery
- Work closely with technical teams to ensure clarity and alignment
- Represent the company in client meetings, reviews, and events
🔹 Maintain accurate processes & reporting
- Document activities and opportunities in ConnectWise
- Prepare updates for weekly sales and forecasting meetings
- Follow established workflows with consistency and precision
You’re a Great Fit If You…
- Communicate with warmth, clarity, and confidence
- Build trust easily and enjoy long‑term client partnerships
- Stay calm, steady, and organized while juggling multiple priorities
- Value accuracy, documentation, and doing things the right way
- Bring optimism and empathy to every interaction
Qualifications
🔸 2 years of outside sales experience in IT/MSP preferred
🔸 Strong consultative selling skills
🔸 Experience with ConnectWise or similar PSA/CRM
🔸 Ability to explain tech in business‑friendly terms
🔸 Valid driver’s license for client visits
Why People Love Working With Us
You’ll join a team centered around integrity, professionalism, collaboration, and service excellence. We believe in supporting our clients — and each other — with consistency, character, and a people‑first mindset.
Ready to Apply?
We’d love to meet you.
Send your resume and a brief note explaining why this role is the right next step for you.