Case Manager I - Osborne Apartments

Job Type Full-timeDescriptionPosition Summary : Under the direction of the Tenant Services Supervisor I / II, the Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I with tools that reflect best practices to motivate tenants to achieve their goals in a non-judgmental manner. The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database.Essential Duties : Provide individual case management referrals and supportive services for tenantsCreate and provide group supportive services to tenantsMaintain proper documentation and current case notes in a computerized database system (HMIS)Process housing applications using the Coordinated Entry System (CES), Family Solutions Center (FSC) and interview potential tenants for permanent supportive housingProvide crisis management services to support tenant housing retention, increase income and build community engagementProvide coverage for programs which are occasionally conducted during evening and weekend hoursResponsible for reporting abuse, as a mandated reporter which includes immediately reporting any concerns with respect to violation of a person's rights, actual and / or suspected abusePresent tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis RequirementsTo perform effectively in the position, the Case Manager I must have : Basic Qualifications : BA in Social Services fieldTwo (2) years case management / client advocacy services with people who have been homeless and / or have a mental illnessOne (1) year experience utilizing a client tracking database systemSix (6) months experience utilizing evidence based practices in a social services fieldValid California driver's licenseAccess to a personal vehicle to be used to conduct ACOF businessAbility to meet California minimum and ACOF insurance requirementsPreferred Qualifications : Bilingual (English / Spanish)Ability to provide basic practice case management approaches in permanent supportive housing with individuals and / or families confronted with a mental health diagnosisDemonstrated experience in developing and facilitating providing life skills groupsProficiency with the HMIS systemKnowledge of the Coordinated Entry System and a familiarity with the VI-SPDATAbility to provide crisis management services in challenging environmentsProficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)Proficiency with keyboarding skills to produce correspondence, email and reportsCommunicate effectively both in verbal and written formatsSensitivity and appreciation of diverse tenant populations as a benchmark to effectively to promote community and independent living skillsExtensive knowledge of the Team Concept and ability to navigate a variety of social services systemsAbility to provide non-judgmental support and direction to individuals and families in stressful circumstancesExperience working in a setting striving towards a team-building environmentValid California driver's licenseAbility to meet California minimum and ACOF insurance requirements Access to a personal vehicle to be used to conduct ACOF businessA Community of Friends (ACOF) is a nonprofit affordable housing development corporation founded in 1988 with the goal of developing housing for individuals and families with special needs. Its mission is to end homelessness through the provision of quality permanent supportive housing for people with mental illness. ACOF's values are Dignity, Excellence, and Community.A Community of Friends is an Equal Employment and Affirmative Action Employer F / M / Disability / Vet.Salary Description $21.34 - $26.63

Salary : $21 - $27