Business Operations Manager

JOB TITLE: Business Operations Manager

EMPLOYER: A-CAP Services LLC

DEPARTMENT: Finance

REPORTS TO: Director of Accounting Operations

LOCATION: Onsite in Des Moines

About The Company

A-CAP is a leading provider of capital and third-party asset management solutions. Through our synergistic platform of insurance carriers, reinsurers, and asset management businesses, A-CAP delivers tailored capital solutions to individuals, insurance companies, and small- to medium-sized businesses.

Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners. This commitment is demonstrated through the industry-leading risk-adjusted returns we achieve, and the innovative capital solutions we provide to meet the needs of a diverse range of partners.

A-CAP's Core Business Includes:

• Capital Solutions
• Commercial Real Estate
• Third-party Asset Management
• Private Credit
• Primary Insurance Carriers
• Accredited Reinsurers
  
  

ABOUT THE ROLE

We are seeking a Business Operations Manager ensures daily administrative, financial, and facility functions run efficiently while supporting staff. This multifaceted role requires balancing team leadership, vendor coordination, policy enforcement, and executive support to foster a highly productive work environment. The role will report to the Director of Accounting Operations.

WHAT YOU WILL DO:

• Oversee and control the administrative budget for contracts, equipment, and general supplies
• Act as Account Payable contact point for the firm, collecting & process invoices, working on vendor management, processing accounting entries and manage collections and financial documents as needed
• Maintain inventory, source suppliers, and order necessary office supplies and IT equipment
• Act as liaison with building management, overseeing office maintenance, security, and facility issues and maintaining equipment (copiers, printers)
• Provide frontline technical support for office-related issues (conference rooms, equipment, connectivity) and escalate to IT partners as needed
• Assist HR and management by filtering job applications, coordinating interviews, and running employee induction programs
• Perform monthly payroll reconciliation between HR payroll system and accounting general ledger system to guarantee accuracy on payroll controls
• Act as liaison of HR benefits and services inside the company, being main contact point with HR PEO vendor (Professional Employer Organization) for employees’ question related to HR
• Oversee daily office procedures, manage office equipment, and ensure a clean, organized workspace
• Plan and execute corporate functions, including but not limited to holiday parties, team-building activities and conferences
• Ensure company compliance with workplace safety protocols, labor standards, and HR policies
• Oversee incoming and outgoing communications including mail, shipments, and internal announcements
• Identify opportunities to streamline office operations, implement best practices, and drive continuous improvement
• Other duties and responsibilities as assigned
  
  

WHAT YOU WILL NEED:

• 2 - 5 years of progressive experience in managing office operations, administration, or a supervisory role in a professional services or fast-paced corporate environment
• Notary Public certification, or willingness to obtain with the first 90 days of employment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), office equipment, and an aptitude for learning project management software and accounting platforms
• Strong problem-solving skills, with the ability to anticipate needs and deliver solutions independently
• Professional demeanor with the ability to handle confidential information with discretion
  
  

WHO WE ARE:

www.acap.com

BENEFITS:

A-CAP works hard to create a positive and supportive environment. That's why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes:

• Competitive compensation programs
• Employer-sponsored medical, dental, and vision insurance
• Paid Life & AD&D Insurance (for employees and families)
• Paid Disability Insurance (STD LTD)
• Paid Parental Leave
• Paid Vacation and Sick Leave
• Paid Holidays
• Voluntary Supplemental Insurance
• Safe Harbor 401(k) plan with employer match
• And other benefits and perks!
  
  

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m., 40 hours weekly, or as otherwise arranged with the manager of the department.

US Work Authorization Is Required

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

EEO Statement

A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, promotion or any other personnel action based on the basis of race, ethnicity, national origin, color, sex, gender, gender identity or expression, sexual orientation, religion, age, disability, veteran status, or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications, merit, and business need. To request an accommodation, contact hr@acap.com and we will make every effort to respond to your request within 48 business hours to work towards a positive solution.

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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