What are the responsibilities and job description for the Information Technology Support Technician (Local Applicants Only) position at A.C.Coy Company?
Local Applicants ONLY
No 3rd Parties/Sub Vendors
Location: Onsite in Canonsburg, PA (Tuesday - Saturday 11pm - 7am)
Job Type: Contract to Hire
Work Authorization: U.S. Citizen
Overview:
The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am).
Responsibilities:
- Operations team provides 24X7X365 on-site support
- Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
- Perform equipment/network/fiber/copper installs and decommissions
- Handle production changes and system turnovers
- Third shift (11pm - 7am) Tuesday - Saturday
Experience Required:
- IT Service Desk or Operations support - 3 years
- Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 3 years
- Installation and decommissioning of equipment/network/routers/servers - 1 years
- Documentation experience - able to provide detailed write up of problem and resolution - 3 years