What are the responsibilities and job description for the Medical Front Office Receptionist position at A Better Way Psychiatry?
We are seeking a Front Office Medical Assistant to assist providers in administering and monitoring Spravato (esketamine) treatments. The ideal candidate will be a medical assistant with strong independent work skills, excellent patient care abilities, and a passion for mental health. This office is fairly new and building its patient base, so flexibility and initiative are key.
Skills and Qualifications:
- Strong ability to work independently while supporting providers in patient care.
- Exceptional customer service and communication skills.
- Experience in a clinical setting, preferably in psychiatry or behavioral health.
- Proficiency in Microsoft Word, Excel, and electronic medical records (EMR) systems.
- Ability to interact professionally with patients, clinic staff, and providers.
- Must adhere to office guidelines and maintain strict patient confidentiality.
- Reliable, punctual, and detail-oriented.
General Duties:
- Assist providers in administering and monitoring Spravato treatments following established protocols.
- Monitor patients before, during, and after treatment to ensure safety and comfort throughout the session.
- Provide compassionate support to patients experiencing depression and/or anxiety.
- Educate patients on treatment expectations, side effects, and post-care instructions.
- Administer psychiatric rating scales (PHQ-9, GAD-7) and guide patients through completion.
- Accurately document treatment sessions and complete all required patient encounters daily.
- Keep inventory of stock and reorder Spravato medication from specialty pharmacies as needed.
- Schedule and reschedule patient appointments while coordinating with providers and staff.
- Ensure proper setup and compliance with safety and REMS program guidelines.
If you are a dedicated medical assistant with a strong ability to work independently and a passion for mental health, we encourage you to apply!
Job Types: Full-time, Part-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $21