What are the responsibilities and job description for the Director of Human Resources position at A BETTER LIFE RECOVERY LLC?
Join AMFM Healthcare as our Director of Human Resources!
AMFM Healthcare is a leading provider of evidence-based mental health treatment with programs spanning California, Washington, Virginia, and Minnesota. We are committed to delivering compassionate, individualized care through a network of specialized programs that support people across all stages of life and levels of need.
Our mission is to provide high-quality mental health treatment in settings that foster healing, connection, and long-term wellness. Every program under the AMFM umbrella is grounded in clinical excellence, integrity, and a deep respect for the personal stories of those we serve.
Our Programs Include:
A Mission for Michael: Our flagship program offers intensive, highly personalized residential mental health treatment in small, home-like environments. With a 6-8 client ratio per home, we provide 24/7 support from a multidisciplinary clinical team, incorporating traditional therapy, experiential modalities (art, music, equine), and a deep focus on each client’s lived experience.
Mission Connection: A flexible, hybrid program designed to meet clients where they are—both literally and clinically. This outpatient service combines in-person and telehealth care for adults with primary mental health diagnoses such as anxiety, depression, and mood disorders. Mission Connection ensures consistent, personalized support that fits into the client’s real life.
Mission Prep: A dedicated adolescent program that works with teens and their families to create sustainable change. Focused on treating primary mental health challenges, Mission Prep offers a blend of proven therapies and innovative interventions in a supportive, home-like setting. Family involvement is central to the treatment process, helping lay the foundation for long-term success and resilience.
From residential programs to hybrid and outpatient care, AMFM Healthcare is proud to offer a full continuum of mental health treatment options, delivered by passionate professionals who believe in treating the whole person—not just the diagnosis.
To learn more about our programs and philosophy, visit:🌐 www.amfmhealthcare.com
🌐 www.missionprephealthcare.com
JOB DESCRIPTION:
The Director of Human Resources (DOHR) serves as both a strategic leader and hands-on partner who directly manages all day-to-day aspects of the Human Resources leadership and their teams to drive organizational success. The DOHR serves as the primary liaison with the VP HR and the HR team members. The DOHR will balance business objectives with a strong commitment to fostering a supportive, inclusive, and high-performance workplace in a multi-state, fast-paced HR department in a growing organization. This role will have primary focus on managing talent acquisition strategies and processes, training/enforcement of HR processes, policies, and procedures, project management as assigned, with focus and oversight of the performance management, payroll/timekeeping, and workers compensation programs.
Job Title: Director of Human Resources (DOHR)
Status: Full Time, Exempt
Reports to: Vice President of Human Resources (VPHR)
Location: Hybrid. Will be required to work out of our corporate office in San Juan Capistrano, CA, with an option for one remote day per week.
QUALIFICATIONS:
Must be 18 years or older to apply for this position.
Successful completion of the ADP Selective Screening Services background check as well as any other state, federal or company required background/record check.
Education Requirement: Bachelor’s degree or higher from accredited college in Human Resources, business management, or related field.
Experience Requirement: 10 years of experience in HR leadership role.
Physical Requirements: Ability to work on a computer/keyboard, use electronic systems, communicate with others through written and verbal formats, sit for prolonged periods of time, listen/hear, read, reading comprehension, lifting up to 10 lbs.
Knowledge, Skills, and Abilities:
Ability to operate standard office machines and equipment, including telephones, computers, copy machines, fax machines, calculators, scanners, and shredders, and the use of computer software including Microsoft Office, Adobe Acrobat, and G Suite products.
Ability to maintain professional, constructive, and cooperative working relationships with others, maintaining them over time, while performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Ability to collaborate within a team, with staff, and with all levels of leadership with a high degree of professionalism, discretion and integrity.
Ability to speak English to communicate verbally and in writing professionally and respectfully to convey essential information; must be able to utilize the proper linguistic syntax and spelling.
Ability to maintain integrity, self-control, and confidentiality when working with others, while being dependable and cooperative.
Ability to motivate, develop and direct others as they work.
Ability to maintain composure, keep emotions in check, avoid aggressive behavior when in difficult situations, and utilize interpersonal, negotiation, and conflict resolution skills.
Ability to use sound judgment and decision making when looking at potential actions to choose and find the most appropriate solution.
Ability to think strategically and the judgment and flexibility to balance big picture priorities with day-to-day operational needs.
Skilled in talking to others to convey information effectively, and the ability to listen to others and use logic and reasoning to find alternative solutions or conclusions when dealing with problems.
Knowledge of principles and procedures related to human resources, including talent acquisition, training, employee/employer relations, performance management, and HRIS systems, specifically in CA as well as other states in the United States.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques and coordination of people and resources.
Knowledge of the laws, legal codes, government regulations, rules and orders that pertain to all aspects of HR in a multi-state setting.
Knowledge of clinical, medical, licensing requirements, and miscellaneous services provided to the clients or related to the mental health environment.
Possess organizational skills, has attention to detail, and excellent time management skills with a proven ability to meet deadlines.
Knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of satisfaction for employees and leadership members.
DUTIES AND RESPONSIBILITIES:
The DOHR will be assigned projects, based on their level of expertise, that include any, or all, the following job responsibilities. The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee; they may change, or new ones may be assigned at any time with or without notice.
Oversee and manage the daily activities of the HR department, providing direct leadership to the HR Manager, Payroll Manager, and Talent Acquisition (TA) Manager, providing indirect leadership of all HR team members in collaboration with the VP HR. Provide guidance to the HR team, fostering a culture of collaboration, innovation, continuous improvement, and mentor, inspire, facilitate professional development, training and act as a backup to teams as necessary.
Provide coaching, training, and support to all levels and members of leadership regarding HR best practice, policies and procedures. Partner with the VP HR to support growth initiatives, acquisitions, and organizational change and assist leadership with changes management.
Partner with TA Manager regarding corporate recruitment strategies to attract top talent across all roles in a fast-growing organization. Oversee recruitment efforts and onboarding of employees at all levels and locations. Participate in talent acquisition processes, including interviewing and hiring as needed. Develop, implement, and maintain standardized hiring practices, including job descriptions, interview processes, and onboarding programs. Build partnerships with industry networks, schools, and professional organizations to expand talent pipelines. Partner with, discuss, and coordinate recruitment strategies with clinical/operations department heads to identify skill gaps and design targeted talent acquisition strategies to support talent need. Support succession planning and career path development across the organization.
Develop, implement, and maintain HR policies, procedures, handbooks or addendum. Train and develop leadership team members reading HR topics or new programs. Assist with special projects assigned to support company growth and new initiatives. Lead continuous process improvement for efficiency.
Partner with the Payroll Manager and interface with Finance/Accounting to ensure accurate payroll practices and compliance. Monitor, enforce and train leadership regarding payroll policies or procedures. Monitor compensation structures to ensure competitiveness within industry and suggest changes as needed to keep pay structures competitive. Ensure job descriptions are up to date and compliant with all local, state and federal regulations, and that the pay scales are aligned with the job descriptions, ensuring pay transparency and equity.
Oversee, design, update, implement and manage the performance management system and process. Assist leadership with performance management feedback to employees and assist with organizational goals/performance design as well as strategies for employee engagement and performance. Organize, distribute and assist leadership with execution of employee annual performance reviews, disciplinary actions, and performance improvement plans.
In coordination with the HR Manager, serve as the trusted advisor in the company regarding HR issues, ensuring fair and consistent application of company policies, including initiating and leading investigations related to workplace issues, and ensuring thorough documentation and resolution to issues. Provides support and guidance to HR staff and leadership team members when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.
Assist with creating, maintaining, or reporting on key HR metrics, general reports to inform decision-making, and collaborate with clinical/operational leadership to provide HR or payroll metrics as requested.
Ensure compliance with federal, state, and local employment laws and regulations in CA and in a multi-state environment. Communicate policies to employees and leadership and ensure compliance. Oversee the workers compensation program, return to work program, assist the HR Manager with claims management and investigations, claims reviews, promote safety and wellness, assist with disciplinary actions with Relias and Samsara driving notifications/disciplines, and address workplace health and safety concerns in coordination with the Compliance team.
Oversee and assist the HR team with daily administration of employee benefits, including health insurance plans, time off programs, leave of absence programs, 401(k) plan, and all other benefits. Suggest legal updates or changes required in order to keep benefits compliant.
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee; they may change, or new ones may be assigned at any time with or without notice.
Benefits for full time employees:
Medical, Dental, and Vision plans through Anthem or Kaiser.
FSA/HSA Accounts.
Life/AD&D insurance through Anthem, 100% paid for by the employer.
Other benefits include:
401k plan with employer match.
PTO, Self Care Day, and Floating Holiday.
Educational Assistance Reimbursement Program.
Employee Assistance Program.
Health and Wellness Membership.
Application Instructions:
Please submit your resume directly through this online job posting to be considered. We thank you for your interest in joining our team.
We are committed to providing reasonable accommodations to ensure equal opportunities for all candidates. If you require assistance or an accommodation due to a disability during the application process or while employed, please contact our HR department. We believe in creating an inclusive work environment where every individual can thrive.
AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
