What are the responsibilities and job description for the Director - Facilities Operations position at A Better 9 to 5?
This role will oversee the seamless management of self-delivered and contracted services, including maintenance, grounds, predictive and preventive programs, and property infrastructure. The Director will manage subcontractors, skilled trades, and internal teams while ensuring compliance, budget adherence, and operational excellence. Acting as the primary point of contact for client and internal stakeholders, this leader will drive alignment, foster strong relationships, and deliver measurable results. Strong financial acumen, strategic leadership, and proven experience in multi-service facilities management are essential.Lead and manage complex facilities operations, ensuring strong stakeholder relationships and customer-focused service delivery. Oversee all workplace services, including maintenance, asset planning, energy management, and EHS compliance. Direct self-performed and contracted hard and soft services with strong contractor management and operational oversight. Drive financial accountability through budgeting, forecasting, and cost control aligned with performance goals. Collaborate with Sodexo leadership and clients on contracts, scope, and strategic facilities planning. Manage maintenance scheduling, vendor performance, and CMMS systems (SAP/Maximo) to meet KPIs. Ensure compliance with GMP, safety, and building standards while maintaining operational excellence and facility appearance.
Requirements
Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field—or equivalent experience. 5 years of progressive leadership experience in facilities management, preferably within a life science, corporate, or highly regulated environment. Proven expertise in managing multi-service facilities operations, including both self-performed and subcontracted services. Strong financial and operational acumen, with demonstrated success in budget development, forecasting, and cost management. Minimum Management Experience – 5 years. Minimum Functional Experience – 5 years.
Benefits
- Medical, Dental, Vision Care and Wellness Programs.
- 401(k) Plan with Matching Contributions.
- Paid Time Off and Company Holidays.
- Career Growth Opportunities and Tuition Reimbursement.