What are the responsibilities and job description for the HVAC Sales Lead Coordinator position at A.B May?
Overview
The Sales Lead Coordinator is responsible for building positive relationships with customers, closing sales, developing new accounts, ensuring repeat business from existing customers, and making a positive impact in the company.
What You’ll Do
- Serve as the first point of contact for customers via phone
- Drive value by providing impeccable customer service while building urgency
- Contribute to sales growth through upselling, lead management, and customer engagement
- Schedule service appointments and coordinate sales team members
- Maintain accurate records of customer interactions and service details
- Support the sales team with administrative coordination and follow-ups
- Minimum 2 years of experience in sales coordination or dispatching
- Strong verbal and written communication skills
- Proficiency with phone systems and scheduling software
- Excellent organizational and multitasking abilities
- Ability to thrive in a fast-paced, team-oriented environment
- A proactive, customer-first mindset
AB May is an EEO. All candidates will be required to pass a background check and drug screen.
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