Low Voltage Service Technician

Department: Operations
Reports To: Service Manager
Employment Type: Full-Time
Schedule: Monday–Friday, 7:30 AM – 3:30 PM (Overtime and after-hours work as required)

Position Summary

A&B Commercial Solutions (A&B Lock and Security) is seeking a motivated experienced Low Voltage Security Service Technician to install, service, and maintain commercial electronic security and low-voltage systems throughout New Hampshire and Southern Maine. This position is primarily service, smaller scale installation, preventive maintenance and works on access control, video surveillance, intrusion alarms, networking, structured cabling, ADA door operators, and integrated security solutions.

The ideal candidate is mechanically inclined, comfortable troubleshooting electrical and network-based systems, and takes pride in delivering professional customer service.

Primary Responsibilities

• Install and service commercial access control systems
• Install and troubleshoot IP video surveillance (CCTV) systems
• Install and program intrusion alarm systems
• Pull, terminate, label, and test CAT5e, CAT6, fiber optic, and security cabling
• Install card readers, request-to-exit devices, electric strikes, magnetic locks, and power supplies
• Configure network-connected security devices
• Install and troubleshoot commercial wireless bridges and networking equipment
• Install and service ADA automatic door operators
• Perform preventative maintenance inspections
• Diagnose equipment failures and determine repair solutions
• Read blueprints, wiring diagrams, and equipment manuals
• Document completed work with photos and detailed service reports
• Maintain company vehicle, inventory, and tools
• Communicate with customers regarding system operation and project status
• Follow all company safety policies and applicable codes

REQUIRED 2 Years Field Experience In Like Position

Experience with one or more of the following:

• Access Control Systems: PDK, DMP, Feenics, Brivo, Mercury, Linear and others
• Alarms/Intrusion: Honeywell & DMP
• Basic door hardware, electrified hardware, doors, frames, ADA (will train in house)
• CCTV Systems: Hanwha Wave, DW Spectrum, Unifi, Uniview, Hikvision
• Cameras: all IP brands with base knowledge of legacy systems
• Networking: Ubiquiti, OVRC, WattBox, Araknis, basic unmanaged hardware and PTPs
• Structured cabling and network infrastructure, fiber optic cabling and termination suggested
• NO FIRE ALARM work currently or for future

Experience in locksmithing is a plus but not required.

Qualifications

• High school diploma or GED
• Valid driver's license with acceptable driving record
• Ability to pass background check
• Ability to lift 75 lbs.
• Comfortable using ladders and lifts
• Strong mechanical aptitude
• Basic computer and smartphone skills
• Excellent communication skills
• Ability to work independently and as part of a team

Suggested Certifications

• ESA Certified Alarm Technician
• BICSI Installer
• OSHA 10 or OSHA 30
• Manufacturer certifications (DMP, Axis, Hanwha, etc.)

Physical Requirements

• Lift and carry up to 75 pounds
• Climb ladders up to 20 feet
• Work in ceilings, crawlspaces, and mechanical rooms
• Stand, kneel, and bend for extended periods
• Work indoors and outdoors in varying weather conditions

What We Offer

• Locally owned and managed by 4th generation security family business, advancing and scaling company with future growth opportunities
• Competitive hourly pay based on experience
• Company vehicle, Credit Card, Phone, Laptop
• Paid holidays & vacation
• Paid Health, dental insurance contribution & optional Aflac
• SIMPLE IRA with 3% company match when eligible
• 16 hours of Paid manufacturer and industry training (local or travel)
• Career advancement opportunities
• Company-provided uniforms
• Complete Company tools & specialty tools provided upon request and need

Desired Traits

We are looking for someone who is:

• Professional and dependable
• Detail-oriented
• Customer focused
• Self-motivated
• Organized
• Safety conscious
• Willing to learn new technologies
• Positive and team-oriented

Typical Projects

Our technicians routinely work on:

• Commercial access control systems
• Electronic door hardware
• CCTV camera systems
• Intrusion alarm systems
• Door operators and ADA systems
• Structured cabling
• Fiber optic infrastructure
• Network switches and wireless equipment
• School security systems
• Municipal facilities
• Healthcare facilities
• Office buildings
• Industrial facilities

Job Type: Full-time

Pay: $25.00 - $38.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Fuel card
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Retirement plan
• Tools provided

Work Location: On the road

Salary : $25 - $38