What are the responsibilities and job description for the ECommerce Operations Specialist position at A&A Search?
The Web Store Operations Specialist (Operations) will execute accurate day-to-day operations and flow of merchandise for all our Ecommerce Websites, to support and drive sales. This role is responsible for continuous categorization upkeep, navigation/shop execution, and operational tasks. Consistently collaborating with cross functional partners in Merchandising, Marketing, Analytics, and Product.
Major Areas of Responsibility
• Execute an accurate site merchandising experience across all of our ecommerce sites through continuous categorization upkeep, taxonomy/shop execution, and operational tasks.
• Accountable for accurate merchandising through daily site sweeping, product categorization, and rejections management across all brands. Complete taxonomy strategies set by eCommerce Merchandising team.
• Execute operational responsibilities such as static content, marketing promotional setups, shipping updates, & filter audits. Document SOPs of workflow processes • Report and troubleshoot problems/defects, bubbling up to managers and cross functional teams for visibility • Recommend & support process optimization and automation opportunities along with the eCommerce Operations Manager • Document and track competitive and industry trends through site deep dives, sharing findings and making recommendations.
• Consistently collaborates and communicates with team across several areas of the business • Collaborate across the team to solve problems with minimal disruption to the business or the customer
Requirements:
• Bachelor’s degree or equivalent work experience
• 1 years’ experience in Marketing, eCommerce, Finance, Project or Product Management • Deep understanding of ecommerce & business KPIs; Strong analytical and critical analysis skills • Experience with Adobe Analytics or Google Analytics and multi-variate testing • Proficiency using Excel