What are the responsibilities and job description for the Front of House Team Member position at A'a Roots?
Front of House Associate — A‘a Roots (Maui)
About A‘a Roots
A‘a Roots is one of Maui’s only fully vegan restaurants, serving a mix of visitors from around the world and a strong community of daily regulars. We’re a small, positive, fast‑moving café where good energy matters just as much as good food. We’re looking for a Front of House Associate who brings warmth, efficiency, and aloha to every shift.
Position Overview
The Front of House Associate is the first point of contact for our guests. This role includes taking orders through Square, running food, bussing tables, maintaining a clean dining area, and communicating clearly with both customers and the back‑of‑house team — especially regarding allergies and dietary restrictions. You’ll help create a welcoming experience for tourists discovering us for the first time and for regulars who visit every day.
Compensation
- Training Pay: $18/hour
- Starting Pay: $20/hour tips
Key Responsibilities
- Take customer orders accurately using Square POS
- Greet guests with a friendly, positive, and patient attitude
- Serve food to tables and ensure orders are delivered correctly
- Communicate any allergies, dietary needs, or special requests to the kitchen
- Buss, wipe, and reset tables to maintain a clean dining area
- Keep FOH areas tidy, stocked, and organized
- Assist with light cleaning tasks throughout the shift
- Manage time effectively during busy rushes
- Build rapport with regulars while helping tourists feel welcomed and informed
- Represent A‘a Roots’ values and vegan mission with kindness and professionalism
What We’re Looking For
- Strong communication and customer service skills
- Friendly, approachable, and grounded personality
- Ability to multitask and stay calm during busy periods
- Comfortable learning and using Square POS
- Reliable, punctual, and team‑oriented
- Awareness of food allergies and willingness to communicate clearly with BOH
- Previous restaurant experience is helpful but not required
Why Work at A‘a Roots
- Positive, community‑focused environment
- Be part of one of Maui’s only vegan restaurants
- Connect with both locals and visitors from around the world
- Supportive small team with room to grow
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Food provided
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $25