What are the responsibilities and job description for the US Customs Clearance Coordinator (Remote) position at A & A Customs Brokers?
Customs Clearance Coordinator (Remote)
Department: U.S. Operations
Reports To: Release Supervisor (US)
Location: Remote
Schedule: Full-time, Monday to Friday
There are three schedules available for this position.
Lumber Release - 9:00am - 5:30pm PST
Highway Release - 10:00am - 6:30pm PST
Highway Release - 3:00pm - 11:30pm PST
Compensation: $45,000 – $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked.
Position Summary
The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service.
This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service.
About A & A Customs Brokers
For more than 40 years, A & A has specialised in customs brokerage and international trade—but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach.
Key Responsibilities
Required:
To Learn More About Us, Visit
www.aacb.com
See What Our Team Says
Glassdoor Reviews
#ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow
A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.
Department: U.S. Operations
Reports To: Release Supervisor (US)
Location: Remote
Schedule: Full-time, Monday to Friday
There are three schedules available for this position.
Lumber Release - 9:00am - 5:30pm PST
Highway Release - 10:00am - 6:30pm PST
Highway Release - 3:00pm - 11:30pm PST
Compensation: $45,000 – $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked.
Position Summary
The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service.
This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service.
About A & A Customs Brokers
For more than 40 years, A & A has specialised in customs brokerage and international trade—but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach.
- Certified as a Great Place to Work by our employees
- Remote-first culture, giving you the flexibility to work from anywhere
- Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k
- Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs
- Investment in your career growth with training and certification support, including:
- $2,000 bonus for completing your CCS designation
- $2,000 bonus for successfully completing the LCB exam and earning your license
Key Responsibilities
- Review documentation and prepare customs release entries for processing
- Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds
- Assign correct tariff classifications (HTSUS)
- Ensure shipments are released, classified, and billed accurately and in a timely manner
- Handle general inquiries professionally via phone, email, or internal channels
- Maintain knowledge of all ports across the U.S. and Canada
- Ensure compliance with U.S. Customs regulations when completing import documents
- Support other operational tasks as required
Required:
- Previous customs entry release experience
- Experience processing entries across multiple modes (highway, rail, air, ocean)
- Strong accuracy and ability to handle large volumes of work under deadlines
- Ability to work independently during evening shifts
- Strong customer service and communication skills
- Experience with Softwood Lumber Entries
- CCS designation or Licensed Customs Broker (LCB) certification
- Experience working with Partner Government Agencies (e.g., FDA, USDA)
To Learn More About Us, Visit
www.aacb.com
See What Our Team Says
Glassdoor Reviews
#ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow
A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.
Salary : $45,000 - $55,000