Front Desk Agent/Night Auditor

Benefits

Medical, Dental and Vision insurance after 90 days of full time employment.

Paid Vacation after 90 days of full time employment.

Hotel Travel Discount Benefits after 90 days of employment

Position Summary

We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. This position will include nights and evening shifts, as well as weekends and holidays as required. Night shifts will include a fifty cent bonus per hour above the starting wage.

• $200.00 sign-on bonus after 90 days of employment with positive performance review and no missed shifts or call-outs
  
  
  

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform guests about payment methods and verify their payment information

Welcome guests to our property with a friendly smile and upbeat attitude

Answer All Questions About The Facilities

Respond to complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are prepared to accommodate our valued guests

Qualifications

Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role (Preferred)

Experience with hotel reservations software, like Opera, OnQ or Fosse (Preferred)

Excellent communication and organizational skills

• Bilingual (Preferred)
• Reliable transportation to and from the property
• Must present self with professional hygiene and appearance
• Determination to succeed and grow as a valued team member
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.