Dispatcher

Who We Are

Willar Wes is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!

Why Join Our Team?

• Competitive pay with room to grow
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Paid Time Off (PTO) & Paid Holidays
• Ongoing training and career development
• A supportive, team-oriented company culture
  
  
  

What You'll Do

• Answer and prioritize emergency and non-emergency service calls
• Schedule and dispatch service technicians for installations and repairs
• Maintain accurate customer records in our database
• Coordinate with field teams to troubleshoot service issues
• Ensure clear and timely communication between customers and technicians
• Play a critical role in keeping operations running smoothly and efficiently
  
  
  

What We’re Looking For

• 2 years of experience in a call center, dispatch, or customer support role (required)
• Service Titan experience (Required)
• Experience in HVAC dispatch (preferred)
• Strong communication and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Team player with a customer-first attitude
• Familiarity with dispatching or scheduling software is a plus
  
  
  

Location Lewisville, TX 75057

Pay $16.00 - $21.00 per hour

Job Type Full-Time

Willard is an Equal Employment Opportunity Employer.